Quality Assurance Specialist

About the Role

Tamer Group is seeking a Quality Assurance Specialist to join their team in Riyadh, Saudi Arabia. This is a full-time position requiring 0-1 years of experience. The specialist will be responsible for ensuring the compliant custody, inventory control, storage, and distribution of controlled drugs in accordance with SFDA regulations and Good Distribution Practice (GDP) requirements.

Role Purpose

The QA Specialist serves as the primary liaison with the SFDA and internal stakeholders. This role oversees quality incidents, complaints, recalls, audit readiness, and continuous improvement initiatives to ensure product integrity, regulatory compliance, and operational safety within the controlled drugs supply chain.

Key Responsibilities

• Manage the custody and inventory of controlled drugs across the company’s inventory system and the SFDA system, ensuring accurate records and regulatory compliance.
• Act as the primary point of contact with the SFDA for regulatory inquiries, reporting, system updates, and stock accountability.
• Coordinate with Commercial, Planning, and Customer teams to manage customer sales requests for controlled drugs.
• Manage deviations and complaints, including investigations, root cause analysis, corrective and preventive actions (CAPA), and follow-up to prevent recurrence.
• Oversee the preparation, handling, storage, and distribution of controlled drugs, ensuring stock accuracy and compliance with established procedures and regulations.
• Maintain accurate documentation, records, and procedures to ensure readiness for internal and external audits.
• Support quality risk assessments, risk mitigation, trend analysis, and recommendations for corrective actions.
• Support the implementation of quality assurance initiatives, process changes, and continuous operational improvements.
• Conduct training sessions and provide ongoing guidance to employees on Good Distribution Practice (GDP), Good Storage Practice (GSP), and relevant quality requirements.
• Monitor warehouse safety and quality requirements, identify deviations, and ensure timely reporting and resolution.
• Manage product recalls initiated by the SFDA or suppliers, ensuring timely execution, appropriate communication, and complete documentation.

Experience and Work Type

This full-time position requires 0-1 years of relevant experience. The salary for this role will be disclosed during the hiring process.

Location

This role is based in Riyadh, Saudi Arabia.