Receptionist "Patient Services Coordinator"

📣 إعلان

منذ ساعة واحدة تقريباً

	نوع العقد	دوام كامل
	طبيعة الوظيفة	بالموقع
	الموقع	الرياض

وصف الوظيفة

About the Role

National Medical Care is seeking a Receptionist "Patient Services Coordinator" to join their team in Riyadh, Saudi Arabia. This full-time position is responsible for managing patient services, including greeting visitors, handling inquiries, and coordinating appointments, ensuring a high standard of patient care.

Key Responsibilities

Ensure superior quality of medical treatment, compassion, and understanding for every patient at NMC and its business units.
Answer phone calls and direct callers appropriately.
Meet and greet all visitors, directing them to locations within the facility.
Direct outpatients to appropriate disciplines, including OPD clinics and Labs.
Open files for new patients and record pertinent patient data.
Check patient financial coverage and required documentation.
Collect payments from patients and submit them to the General Cashier daily.
Answer inquiries from patients and visitors.
Receive requests for physician time from patients, physicians, nurses, and other clinic personnel.
Schedule and manage professional time for patients to optimize utilization of time and schedules.
Operate the computer for scheduling patients and checking their eligibility for treatment.
Maintain patient confidentiality.
Maintain security by following procedures, monitoring the logbook, and issuing visitor badges.
Maintain a safe and clean reception area by complying with procedures, rules, and regulations.
Contribute to team effort by accomplishing related results as needed.
Follow all department policies and procedures.
Participate in ongoing education programs developed by the department, such as department policies and procedures, Fire and Safety, Risk Management, and Environmental Control.
Comply with the CARE dress code.
Perform applicable tasks and duties assigned within the realm of the employee’s knowledge, skills, and duties.

Qualifications and Experience

0-1 years of relevant experience.

Required Skills

Proficiency in using computerized appointment scheduling systems.
Strong communication and interpersonal skills.
Ability to manage multiple tasks efficiently.
Attention to detail and organizational skills.

Work Environment

This role is based in Riyadh, Saudi Arabia, and operates within a healthcare setting, requiring adherence to strict medical and administrative protocols.