Remittance Growth Project Manager

About the Role: Remittance Growth and Program Manager

A Global Cards & Payments Firm is seeking a Remittance Growth and Program Manager for an initial 6-month contract, with potential for extension to 12 months. This role is based in Riyadh, Saudi Arabia, and involves working with a leading financial services firm to enhance its remittances business. The position requires 2-5 years of relevant experience.

Role Overview

The consultant will serve as a strategic advisor and partner, focusing on the execution of initiatives to expand remittance transaction volumes, strengthen digital remittance capabilities, and develop strategic partnerships. This role involves translating commercial priorities into measurable outcomes across customer acquisition, activation, retention, usage, and overall remittance performance.

Key Responsibilities

• Support the development and execution of initiatives to increase remittance transaction volumes.
• Identify opportunities to improve customer acquisition, activation, retention, and usage.
• Analyze remittance performance trends and recommend actions to improve business outcomes.
• Support the optimization of existing remittance products and services.
• Lead the execution of strategic remittance projects from initiation through implementation.
• Develop and maintain project plans, status reports, risk logs, and governance materials.
• Coordinate activities across business, product, technology, operations, compliance, and partner teams.
• Ensure timely delivery of agreed milestones and business objectives.
• Act as a key liaison between the financial services firm, scheme, MTOs, aggregators, correspondent partners, and fintech partners.
• Coordinate onboarding and implementation activities with external partners.
• Support commercial and operational discussions to strengthen existing relationships and unlock new opportunities.
• Support initiatives to grow adoption of digital remittance channels.
• Identify opportunities to improve customer experience across digital journeys.
• Assist in the launch of new corridors, partnerships, and value-added remittance services.
• Monitor developments in the Saudi and international remittance landscape.
• Track competitor activity, emerging customer needs, and market trends.
• Provide actionable insights and recommendations to management.

Qualifications and Experience

The ideal candidate will possess strong experience in remittances, cross-border payments, fintech, banking, or money transfer operations. A sound understanding of remittance business models, aggregators, correspondent partners, and digital customer journeys is required.

• 2-5 years of experience in remittances, cross-border payments, fintech, banking, or money transfer operations.
• Demonstrated understanding of remittance business models, aggregators, correspondent partners, and digital customer journeys.

Work Type and Location

This is a contract position based in Riyadh, Saudi Arabia. The role offers an initial 6-month contract with a strong potential for extension.