Satellite Ground Station Assistant Manager📣 إعلان

About the Role

stc is seeking a Satellite Ground Station Assistant Manager to join its operations in Riyadh. This full-time position is critical for ensuring the optimal performance and reliability of satellite network infrastructure, contributing to the delivery of high-quality telecommunication services.

Role Purpose and Objectives

The primary objective of this role is to manage and optimize GEO, MEO, and LEO satellite network performance. This involves establishing clear performance standards, analyzing trends, and leading initiatives to enhance service quality, capacity, efficiency, and overall customer experience. The Assistant Manager will also coordinate corrective actions to improve network reliability, utilization, and compliance with Service Level Agreements (SLAs), adhering strictly to stipulated business policies and procedures.

Key Responsibilities

• Provide regular operational updates to management regarding site conditions, status, and critical observations.
• Govern access control and authorize personnel entry to restricted areas.
• Lead emergency response and evacuation procedures.
• Conduct continuous physical inspections of infrastructure, equipment, and antenna installations.
• Monitor all site activities and coordinate scheduled and unscheduled tasks.
• Escalate critical issues to relevant stakeholders following predefined protocols.
• Ensure compliance with SLAs and Key Performance Indicators (KPIs), maintaining service availability, minimizing Mean Time To Restore (MTTR), and maximizing Mean Time Between Failures (MTBF).
• Govern RF systems, including HPAs, SSPAs, TWTAs, LNAs, LNBs, converters, and switching matrices.
• Optimize antenna performance for GEO, MEO, and LEO satellites, ensuring pointing accuracy and tracking system integrity.
• Monitor RF quality (Eb/No, C/N, BER, MER, Link Margin, EIRP, G/T) and ensure carrier stability and spectrum efficiency.
• Lead incident management, including major incident restoration, fault isolation, and recovery.
• Drive service improvement through Root Cause Analysis (RCA), problem management, and preventive/predictive maintenance.
• Ensure facility resilience by overseeing power systems (UPS, ATS, generators), HVAC, lightning protection, and environmental monitoring.
• Coordinate disaster recovery and validate redundancy mechanisms, ensuring operational readiness of critical systems.
• Govern change management, configuration baselines, and automation initiatives, while promoting operational excellence and Health, Safety, and Environment (HSE) compliance.

Required Qualifications and Experience

• A minimum of 5 to 10 years of experience in satellite services infrastructure.
• Prior experience within the telecommunication industry is essential.

Technical Expertise and Operational Governance

The role requires strong technical proficiency in managing complex satellite ground station operations. This includes hands-on experience with RF systems components such as HPAs, SSPAs, TWTAs, LNAs, LNBs, converters, and switching matrices. Candidates must demonstrate expertise in optimizing antenna performance for various satellite orbits (GEO, MEO, LEO), ensuring precise pointing accuracy and tracking system integrity. A deep understanding of RF quality metrics (Eb/No, C/N, BER, MER, Link Margin, EIRP, G/T) and the ability to ensure carrier stability and spectrum efficiency are also critical. Furthermore, the role involves governing change management, configuration baselines, and automation initiatives to drive operational excellence.

Location and Work Type

This is a full-time position based in Riyadh, Saudi Arabia. The successful candidate will operate within a dynamic environment focused on maintaining high standards of satellite communication services.