Security Managed Services Associate Manager📣 إعلان

About Accenture Middle East

Accenture Middle East helps leading enterprises reinvent by building their digital core and leveraging the power of AI to create value at speed across industries. As a reinvention partner, Accenture leads in the safe, widespread adoption of AI, aiming to be the most client-focused and AI-enabled workplace globally. With approximately 786,000 people, the company combines proprietary assets, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale. Accenture offers broad expertise across Cybersecurity, Digital Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, serving approximately 9,000 clients.

The Role: Security Managed Services Associate Manager

Accenture Middle East is seeking a Security Managed Services Associate Manager to join its team in Riyadh, Saudi Arabia. This full-time role requires 5-10 years of experience and focuses on providing management oversight across delivery teams and client engagements. The Associate Manager ensures effective governance, performance monitoring, and alignment with organizational standards. This position is not accountable for day-to-day project execution but rather for ensuring delivery performance, service levels, and operating practices are effectively governed and continuously improved, acting as a senior interface between delivery teams, Delivery Managers, and leadership.

Key Responsibilities

The primary responsibilities for this role include:

• Provide oversight across multiple teams and engagements to ensure alignment with agreed objectives, service levels, and organizational standards.
• Review delivery performance at a high level, monitoring progress against SLAs, KPIs, and contractual commitments.
• Ensure risks, issues, and escalations are proactively identified, tracked, and addressed through established governance and delivery management forums.
• Support audit readiness by ensuring delivery controls, documentation, and compliance requirements are consistently met.
• Act as a senior point of contact between delivery teams, Delivery Managers, and leadership, ensuring clear communication and transparency.
• Support leadership reporting by providing structured insights on delivery health, risks, and improvement areas.
• Align stakeholder expectations by reinforcing governance processes, decision-making frameworks, and escalation paths.
• Support governance forums, management reviews, and performance reporting cycles.
• Ensure consistent application of organizational policies, quality standards, and internal controls across engagements.
• Identify trends, systemic risks, and improvement opportunities, contributing to continuous improvement initiatives.
• Support standardization and maturity of delivery governance practices across teams.

People and Capacity Oversight

A critical aspect of this role involves overseeing people and capacity to foster a sustainable operating model:

• Oversee team utilization and workload distribution to support a healthy and sustainable operating model.
• Monitor capability coverage and development needs across teams, escalating gaps and supporting improvement plans where required.
• Provide performance input and feedback in collaboration with Delivery Managers and People Leads, ensuring alignment with performance frameworks.
• Promote consistent application of people processes, performance standards, and organizational policies.

Required Attributes

Candidates for this position should demonstrate the following leadership attributes:

• A governance-driven mindset with strong attention to standards, controls, and consistency.
• Ability to operate at a strategic and cross-engagement level rather than focusing on hands-on project execution.
• A calm, structured, and objective approach to performance discussions and escalations.
• Commitment to building sustainable delivery models and continuous improvement.

Application Information

Interested candidates are encouraged to apply for this full-time position in Riyadh, Saudi Arabia.