Senior DevOps Engineer/ Expert/ Specialist

About SITA and the Role

SITA is a global technology and communications provider for the air travel industry, operating in 95% of international airports and serving over 2,500 transportation and government clients. This full-time position for a Senior DevOps Engineer/Expert/Specialist is based in Riyadh, requiring 5-10 years of experience. The role focuses on automating and streamlining software development and deployment processes to enhance collaboration, efficiency, and reliability in software delivery.

Key Responsibilities

• Manage CI/CD pipelines and automate operational processes to improve efficiency and reliability.
• Support and troubleshoot Java-based applications across development, test, and production environments.
• Administer Linux/Unix systems and perform SQL-based analysis and troubleshooting.
• Manage and support integration technologies including IBM MQ, JMS, XML, REST/SOAP, HTTPS, SFTP, and LDAP.
• Deploy, monitor, and troubleshoot platforms such as WebSphere, Tomcat, HTTP Servers, and ServiceMix.
• Perform incident management, log analysis, root-cause analysis, and post-deployment validation.
• Collaborate with development and operations teams to ensure stable, secure, and scalable solutions.
• Continuously improve DevOps practices, automation, monitoring, and operational processes.

Experience and Qualifications

• At least 8 years of experience in DevOps, application deployment, middleware administration, or application support.
• Experience in multiple full lifecycle implementations and production environments.
• Hands-on experience supporting enterprise Java applications, middleware platforms, and system integrations in mission-critical environments.

Professional Competencies

• Application and middleware support.
• DevOps and deployment management.
• System integration and interface management.
• Production operations and service support.
• Incident, problem, and change management.
• Technical troubleshooting and root-cause analysis.

Core Skills

• Customer focus.
• Accountability and ownership.
• Collaboration and teamwork.
• Communication and stakeholder management.
• Planning and execution.
• Continuous improvement mindset.
• Analytical thinking and problem solving.
• Ability to work under pressure in critical operational environments.

Work Environment

This is a full-time position based in Riyadh. SITA is recognized as a Great Place to Work® by 79% of its employees, fostering an environment where individuals are empowered, supported, and inspired to grow.