Senior Network Engineer Lead ISE

About BAE Systems Saudi Arabia

BAE Systems Saudi Arabia, through its International Systems Engineering (ISE) division, provides IT capabilities and services to all projects and programs within BAE Systems Saudi Arabia, as well as to partner companies including BAE Systems Saudi Development and Training and SMSCMC. ISE is committed to supporting the Saudi Arabian National Agenda, including Saudisation and the development of Saudi National capabilities through the growth of Saudi National Partner Companies, reinforcing industrialisation and partnerships.

Role Overview

The Senior Network Engineer Lead – ISE, based in Riyadh, is a full-time position responsible for the operation and support of network services. This role ensures optimal service availability and performance, meeting agreed Service Level Agreements (SLAs), customer requirements, and contractual obligations. The position involves both technical responsibilities and leadership in people management.

Key Responsibilities

• People Management: Participate in talent identification and recruitment, lead and guide direct reports, set performance objectives, provide feedback, and promote a high-performance environment aligned with ISE values.
• Technical Operations: Install, maintain, troubleshoot, and administer existing and future network infrastructures. Interface with vendors for communication and issue resolution.
• Perform routine health checks and preventive measures on assigned systems.
• Monitor the network, reporting failures or degradations to senior team members and management.
• Conduct proof-of-concept deployments and troubleshoot issues to identify root causes.
• Adhere to and maintain ISE network operations and security standards.
• Maintain technical expertise across all operational network components.
• Administrative Support: Collaborate with other IT Operations groups for project support and daily operations.
• Communicate status, action plans, and resolutions for reported issues effectively.
• Provide quality support to internal and external customers and technology partners.
• Manage case escalations to the Network Operations Manager while maintaining customer communications.
• Provide assistance and guidance to junior team members.
• Documentation: Maintain up-to-date ISE operational documentation and generate technical documentation and guide manuals.

Compensation and Benefits for Expatriate Employees

Expatriate employees will receive a competitive salary, rent-free accommodation, and access to free recreation facilities within Company-secured accommodation. The package also includes a generous leave and travel allowance. Initial appointment to Saudi Arabia will be on single status, with the opportunity to apply for family relocation after employment commencement. A full health care scheme is provided within Saudi Arabia.

Compensation and Benefits for Saudi National Employees

Saudi National employees will receive a competitive salary and benefits package. This includes a generous leave and travel allowance, a full health care scheme, and access to subsidised recreational facilities.