Service Sales Engineer (Saudi Nationals)

About Carrier

Carrier is a global provider of heating, ventilation, and air conditioning (HVAC), refrigeration, fire, security, and cold chain solutions. The company is recognized for its history of innovation in modern air conditioning and its commitment to developing new technologies. Carrier offers a range of industry-leading services and solutions focused on creating healthier environments and reducing environmental impact.

Role Overview

Carrier is seeking a Service Sales Engineer to join its team in Riyadh. This permanent role is open to Saudi Nationals with 2-5 years of experience. The primary purpose of this position is to develop and expand sales channels for service agreements and repair businesses, ensuring the achievement of sales targets through effective business development and client relationship management.

Key Responsibilities

• Prepare quotations and proposals for service sales inquiries, including service repair and maintenance contracts.
• Lead negotiations to achieve optimum profit levels for service agreements.
• Achieve order booking in a timely manner, consistently meeting sales metrics and annual targets.
• Manage existing customer accounts and develop new customer relationships, understanding their business status to identify opportunities and foster service revenue growth.
• Provide professional proposals, offerings, and technical support related to digitalized services.
• Ensure timely payment collection from clients.
• Acquire sales opportunities and meet financial targets.
• Prepare and present monthly sales forecasts to management based on service requirements.
• Execute customer visit schedules to maintain engagement and explore new business.
• Interact with customers to increase sales, market share, and product awareness, while also educating them on Carrier's solutions.

Required Qualifications and Skills

• 2-5 years of experience in a relevant sales engineering role.
• Demonstrated strong organizational, planning, and time management skills.
• Ability to develop a deep understanding of the company’s products and solutions.
• Proficiency in packaging and presenting suitable options to clients.
• Strong business development and relationship-building capabilities.

Work Environment and Company Culture

Carrier fosters an environment that values diversity and inclusion, recognizing them as drivers for growth and innovation. The company is committed to attracting, developing, and retaining talent, promoting employee engagement, and encouraging teamwork. Carrier operates with core values of respect, integrity, inclusion, innovation, and excellence, aiming to provide a workplace where employees feel a sense of belonging.