Specialist Sales I EXA Ceramics📣 إعلان

About the Role

Alfanar is seeking a Specialist Sales I EXA Ceramics to join its team in Riyadh, Saudi Arabia. This full-time position involves promoting and selling ceramic products to retailers, distributors, and other businesses. The role focuses on developing and maintaining relationships with outdoor retail clients, emphasizing product display and presenting the added value of our offerings in customer showrooms.

Key Sales and Customer Development Responsibilities

• Identify and target potential customers, setting weekly visit plans based on specific business objectives.
• Utilize Territory Time Management (TTM) to ensure productive daily visits and increase the number of buying customers through expanded coverage.
• Understand customer needs and develop solutions using company products and services, emphasizing their added value.
• Analyze main competitors through SWOT analysis.
• Build and maintain strong relationships with existing customers while opening new accounts to generate additional revenue.
• Address customer needs and concerns effectively after understanding their demands.
• Educate customers on the added value of products and services.
• Target optimal display space in retailers' showrooms to showcase products effectively.

Market Insight and Display Management

• Monitor market trends, competitor activities, and customer preferences to identify opportunities for product improvement and expansion.
• Negotiate pricing, terms, and contracts with customers to ensure mutual benefits.
• Create new selling opportunities by expanding the distribution network and proposing the full range of company products to customers.
• Utilize portfolio enrichment to stimulate opportunities for maintaining existing customers and acquiring new clients.
• Provide newly developed collections/tiles displays where needed and enrich display areas based on retailer showroom needs with sample tiles.
• Equip retailer showrooms with all necessary design displays to boost sales and enhance relationships.
• Maintain constant follow-up with the design department on display changes and ensure effective communication.

Financial Control and Reporting

• Control the collection process by monitoring customer credit balances and ensuring timely debt collection according to company policy.
• Plan sales calls with objectives focused on collection and payments.
• Propose solutions for delays and failures in payments and collection.
• Provide accurate and timely sales updates to the Supervisor/Section Manager, highlighting challenges and proposed solutions.
• Request on-ground coaching and conduct joint calls with the team leader.
• Provide market data and customer experience insights to the team leader.

Professional Accountabilities and Compliance

• Maintain updated soft and technical skills relevant to the job and develop a clear career path vision and plan.
• Perform planned activities to meet operational and development targets within defined schedules, utilizing resources effectively.
• Provide periodic reports detailing deviations and execution of planned tasks.
• Solve related problems that arise and escalate complex operational issues as needed.
• Ensure quality requirements are met to develop effective quality control and processes, including specifications for products or activities.
• Coordinate well-defined written systems, policies, and procedures, seeking automation opportunities where possible.
• Comply with all related company policies, procedures, and work instructions.
• Ensure compliance with relevant safety, quality, and environmental management procedures and controls within the defined area of work activity.

Experience Requirements

Candidates for this role should possess a minimum of 5 to 10 years of relevant experience in sales.