Territory Lead Trauma& Extremities Central Region

About the Role

Stryker is seeking a Territory Lead, Trauma & Extremities for the Central Region of Saudi Arabia. This full-time position is based in Riyadh and requires 2-5 years of relevant experience. The role focuses on driving growth within the Trauma & Extremities Division by managing customer relationships, executing sales activities, and providing comprehensive support for product delivery and post-sales services.

Key Responsibilities

• Establish and develop ongoing relationships with current and potential customers within the assigned territory.
• Monitor market trends, competitor activities, product developments, and legal regulations, reporting findings to management.
• Execute sales activities to achieve regional sales targets aligned with company strategies, and prepare required sales reports.
• Plan, implement, and report on customer/partner visits and product demonstrations based on sales targets and customer needs.
• Evaluate customer/partner requests for proposals and prepare comprehensive material lists according to customer requirements.
• Inform customers about purchasing methods (tender, intermediate purchase, leasing, external purchase) and collaborate with the tender department on procurement projects, supporting their completion and reporting.
• Track material delivery dates within the territory and communicate updates to customers.
• Oversee the delivery and installation of materials, provide post-sales user training for the product portfolio, and attend surgery cases.
• Manage customer billing to the accrual stage and follow up on collections with the Finance and Accounting department to ensure timely payments.
• Communicate customer feedback and complaints to the Quality Management Representative and Manager, evaluate feedback, take necessary actions, and report to customers and relevant personnel.
• Prepare and appropriately use Congress/Demo materials, ensuring their sterilized and undamaged return to the storehouse.
• Communicate scientific support requests and plans to the marketing department and support the process.
• Provide support to the logistics team as needed.

Qualifications and Experience

• Required: Bachelor’s degree in business, medical, or a related field.
• Required: Minimum of 2 years of commercial experience as a territory lead or in a similar role.
• Required: Experience within the Orthopaedics industry (Trauma, Spine, Joint Replacement, etc.).
• Required: Proficiency in English.
• Preferred: Experience specifically in Trauma & Extremities.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia, supporting the Central Region. The role involves direct interaction with customers and partners, requiring travel within the assigned territory.