مدير مركز خدمة عملاء (كول سنتر)📣 إعلان
في إكستنسيا
منذ 4 أيام
منذ 4 أيامشارك
 | نوع العقد | دوام كامل |
 | طبيعة الوظيفة | بالموقع |
 | الموقع | الرياض |
Join Our Team as a Call Center Manager!
We are hiring an experienced Call Center Manager to lead daily operations and ensure excellent customer service delivery. If you are a results-driven leader, we’d love to have you on board!
Location: Riyadh
Work Schedule: Shifts
Key Responsibilities:
Requirements:
We are hiring an experienced Call Center Manager to lead daily operations and ensure excellent customer service delivery. If you are a results-driven leader, we’d love to have you on board!
Location: Riyadh
Work Schedule: Shifts
Key Responsibilities:
- Oversee daily call center operations and ensure KPI achievement
- Lead, develop, and motivate the team to perform at their best
- Analyze performance and implement data-driven improvements
- Collaborate with other departments to enhance the customer experience
Requirements:
- Minimum 5 years of experience in call centers, including at least 2 years as a Call Center Manager
- Strong leadership and analytical skills
- Proficient in call center systems and reporting tools
- Fluent in English (speaking and writing)
- Ability to work under pressure in a dynamic environment
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