Assistant Manager Reservations

About the Role

Hyatt Place Al Ula is seeking an Assistant Manager-Reservations to support the opening of its new property in Al Ula. This full-time role involves managing reservation operations to ensure accuracy, efficiency, and a smooth booking experience for guests. The position requires 0-1 years of experience in a relevant field.

About Hyatt Place Al Ula

Hyatt Place Al Ula represents a significant expansion for Hyatt in the region. The property will feature 215 guestrooms, two food and beverage outlets, meeting spaces, a swimming pool, and a fitness center, catering to both leisure and business travelers.

Key Responsibilities

• Assist in managing daily reservation operations.
• Monitor reservations and ensure the accuracy of booking details.
• Support the reservations team and coordinate daily activities.
• Handle guest inquiries and reservation requests.
• Coordinate with the Front Office and other departments to ensure smooth operations.
• Monitor room availability and maintain reservation records.
• Support the team in resolving booking issues and maintaining guest satisfaction.

Qualifications and Requirements

• Previous experience in hotel reservations or a similar hospitality role.
• Good understanding of reservation procedures and hotel operations.
• Strong organizational and communication skills.
• Attention to detail and accuracy.
• Ability to manage multiple tasks in a fast-paced environment.
• Good teamwork and problem-solving skills.

Work Location

This position is based in Al Ula, Saudi Arabia.

Application Process

We invite qualified candidates to apply for this opportunity.