Cluster Sales Manager

About Kerten Hospitality

Kerten Hospitality (KH) operates as an end-to-end lifestyle hospitality provider, specializing in creating bespoke destinations, lodging, experiences, and communities. The company focuses on optimizing operations and driving profitability for investors, with a strong commitment to sustainability. KH transforms destinations through strategic partnerships across Lodging, Food & Beverage, Retail, Entertainment, Art, and Wellness brands, emphasizing the development of Ecosystems and unique community-centric destinations that connect international and local travelers. The group's current pipeline includes over 55 lodging projects, representing more than 4,500 keys across the Middle East, Europe, and North Africa.

Every destination and concept developed by Kerten Hospitality is purpose-driven and rooted in ESG principles, locality, sustainability, innovation, and meaningful collaborations that foster community growth. The company operates guided by its values of Connection, Curation, Innovation, and Leading the Way.

The Role of Cluster Sales Manager

Kerten Hospitality is seeking a Cluster Sales Manager for its properties in Al Ula, including Dar Tantora, The House Hotel, and Cloud 7 Residence. This full-time role involves leading and implementing sales strategies to achieve business objectives and revenue targets. The Cluster Sales Manager will be responsible for identifying and securing new business opportunities across various market segments and maintaining strong client relationships. The position requires 2-5 years of experience in a relevant field.

Key Responsibilities

• Lead and implement the hotel’s sales strategy in alignment with overall business objectives, market positioning, and revenue targets.
• Identify, develop, and secure new business opportunities across corporate, leisure, travel trade, and group segments.
• Build, maintain, and strengthen relationships with key clients, partners, travel agents, DMCs, and corporate accounts.
• Manage the full sales cycle from prospecting and lead generation to negotiation, contracting, and account management.
• Drive revenue growth through strategic account development, upselling opportunities, and market expansion initiatives.
• Conduct regular market research and competitor analysis to identify trends, business opportunities, and pricing strategies.
• Represent the hotel at industry events, trade shows, sales trips, and networking functions to promote the property and brand presence.
• Prepare and present sales reports, forecasts, budgets, and performance analysis aligned with hotel revenue goals.
• Collaborate closely with the Marketing and Revenue teams to align sales initiatives with campaigns, promotions, and brand positioning.
• Coordinate with internal departments including Reservations, Operations, Finance, and F&B to ensure seamless guest and client experiences.
• Supervise, mentor, and support junior sales team members while promoting a high-performance sales culture.
• Monitor and achieve individual and team sales targets, contributing to overall hotel profitability and business growth.
• Maintain accurate account records, contracts, and sales activities within CRM systems and reporting tools.

Work Environment and Benefits

The Cluster Sales Manager will work within a dynamic and inclusive environment that fosters collaboration. The role offers opportunities for career advancement within Kerten Hospitality. Employees are part of a team committed to the company's values of connecting, innovating, curating, and leading the way. Compensation for this role is competitive and tailored to experience.