Operations Supervisor

About the Role

Amazon is seeking an Operations Supervisor for a full-time position in Al Hafuf. This role involves leading a team to achieve productivity targets and operational goals, while also ensuring efficient workflow and prompt resolution of issues. The Operations Supervisor will work closely with the Shift Manager to maintain high standards of performance and safety.

Key Responsibilities

• Support the daily management of departmental duties.
• Assign work to associates as needed to support workflow and daily production KPIs/goals.
• Conduct stand-up briefs, deliver associate feedback, and perform floor audits and vehicle inspections.
• Assist in training and up-skilling new associates.
• Support with tracking, trending, and reporting of departmental metrics by associates.
• Assist in analyzing and understanding the reasons behind success and failure in meeting departmental delivery and FC KPIs/goals.
• Track, report, and maintain hours and schedules.
• Review and update Standard Operating Procedure (SOP) documents as required.
• Improve the flow of product through the station.
• Identify and address safety hazards within the workplace and participate in safety initiatives.
• Fully understand workflow, daily production goals, and the number of associates present each day.

Team Leadership and Performance

The Operations Supervisor is responsible for motivating their team to meet established targets and productivity expectations. This includes monitoring team attendance and workflow, and collaborating with the Shift Manager to promptly identify and resolve operational issues, ensuring smooth and efficient operations.

Required Experience

Candidates should possess 0-1 year of relevant experience. This role is suitable for individuals looking to develop their leadership and operational management skills within a dynamic environment.

Work Environment

This is a full-time position based in Al Hafuf. The role involves working within a fast-paced operational setting, requiring strong organizational skills and the ability to manage multiple tasks effectively.

Application Process

Interested candidates are encouraged to apply. Salary details will be discussed during the interview process.