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Join Our Team as a Call Center Agent!
At Koraspond, a leading 360° digital media marketing agency, we are seeking a dedicated Call Center Agent. This full-time position is based in Jeddah and offers an exciting opportunity to be part of a dynamic team.

About Us:
Koraspond is renowned for combining creative edge with exceptional digital solutions. We specialize in Social Media Marketing, Mobile App Development, E-commerce Solutions, Web Application & Design, Branding, SEO, and 2D/3D animations.

Role Overview:
The Call Center Agent will be responsible for:

• Handling inbound and outbound calls.
• Addressing customer inquiries and providing product information.
• Resolving customer complaints and ensuring satisfaction.
• Maintaining accurate records of customer interactions.
• Following up on customer requests.

Responsibilities:

• Answer incoming calls professionally and promptly.
• Document all call information accurately in the system.
• Provide accurate information regarding our products and services.
• Meet performance targets related to call quality and productivity.

Qualifications:

• Experience in customer service (preferred).
• Excellent interpersonal and communication skills.
• Proficiency in computer literacy.
• High school diploma or equivalent.

We invite you to apply and become part of our innovative team!