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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationJeddah
Join Our Team as a Call Center Agent!
At Koraspond, a leading 360° digital media marketing agency, we are seeking a dedicated Call Center Agent. This full-time position is based in Jeddah and offers an exciting opportunity to be part of a dynamic team.

About Us:
Koraspond is renowned for combining creative edge with exceptional digital solutions. We specialize in Social Media Marketing, Mobile App Development, E-commerce Solutions, Web Application & Design, Branding, SEO, and 2D/3D animations.

Role Overview:
The Call Center Agent will be responsible for:
  • Handling inbound and outbound calls.
  • Addressing customer inquiries and providing product information.
  • Resolving customer complaints and ensuring satisfaction.
  • Maintaining accurate records of customer interactions.
  • Following up on customer requests.

Responsibilities:
  • Answer incoming calls professionally and promptly.
  • Document all call information accurately in the system.
  • Provide accurate information regarding our products and services.
  • Meet performance targets related to call quality and productivity.

Qualifications:
  • Experience in customer service (preferred).
  • Excellent interpersonal and communication skills.
  • Proficiency in computer literacy.
  • High school diploma or equivalent.

We invite you to apply and become part of our innovative team!

Requirements

  • Open for all nationalities
  • No experience required
Saud

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