موظف مكتب شكاوى📣 إعلان
في تطبيق خفي Khafy App
منذ 20 ساعة تقريباً
منذ 20 ساعة تقريباًشارك
 | نوع العقد | دوام كامل |
 | طبيعة الوظيفة | بالموقع |
 | الموقع | جدة |
Join our team as a Customer Care Specialist!
At تطبيق خفي Khafy App, we specialize in enhancing Customer Experience through Mystery Shopping and Inspections. We are on the lookout for a dedicated and experienced Customer Care Specialist to provide exceptional service to our clients.
If you enjoy helping customers and have relevant experience with online products, we would love to hear from you!
At تطبيق خفي Khafy App, we specialize in enhancing Customer Experience through Mystery Shopping and Inspections. We are on the lookout for a dedicated and experienced Customer Care Specialist to provide exceptional service to our clients.
- Key Responsibilities:
- Provide personalized support to customers, ensuring a smooth experience with our application.
- Answer customer questions and solve their problems efficiently.
- Upsell products or services by understanding customer needs.
- Manage back-office work including updating records and handling customer requests.
- Collaborate with other teams to ensure customer satisfaction.
- Collect and share feedback to improve our service offerings.
- Qualifications:
- 3 to 5 years of experience in customer service, preferably for online products or applications.
- Proficiency in Arabic and good command of English.
- Excellent communication and people skills.
- Able to handle multiple tasks efficiently.
- Experience using CRM tools and basic office software.
If you enjoy helping customers and have relevant experience with online products, we would love to hear from you!
متطلبات الوظيفة
- لجميع الجنسيات
- تتطلب ٠-١ سنة خبرة
