Return Team Leader

📣 إعلان

منذ ساعة واحدة تقريباً

	نوع العقد	دوام كامل
	طبيعة الوظيفة	بالموقع
	الموقع	جدة

وصف الوظيفة

About the Role

Ninja (quick-commerce) is seeking a Return Team Leader to manage and oversee return operations. This full-time position is based in Jeddah, Makkah Province, and focuses on ensuring efficient processing, accurate documentation, and compliance with company standards for returned products.

Key Responsibilities

Lead, supervise, and develop the returns team, focusing on the effective handling of damaged and expired products.
Optimize return processes to minimize losses and maximize product recovery.
Coordinate with Logistics, Inbound, Stock Control, Procurement, and other relevant departments to ensure smooth operations.
Conduct regular audits and analyze return data to identify trends, root causes, and improvement opportunities.
Manage supplier relationships and negotiate return terms.
Ensure adherence to company policies, quality standards, and regulatory requirements.

Qualifications and Experience

A Diploma in Business Administration, Supply Chain, Logistics, or a related field is required.
A Bachelor's degree in a related field is considered an advantage.
Minimum of 2 years of experience in a similar role, preferably within the retail industry.

Required Skills

Strong leadership, communication, and negotiation skills.
Excellent analytical and problem-solving abilities.
Proficiency in Microsoft Office and inventory management systems.
Ability to work under pressure and meet deadlines.

Work Environment

This role operates within a fast-paced quick-commerce environment, requiring coordination across multiple departments to maintain efficient return operations.