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About Chalhoub Group

Chalhoub Group is a leading partner in the luxury goods sector in the Middle East, operating over 600 stores and representing 300 brands. With over 65 years of experience in the region, the group is a key player in the beauty, fashion, and gifting sectors, providing exceptional services to partners and customers. Chalhoub Group is transitioning from a traditional luxury retail distributor to a hybrid retail entity, aiming to make luxury product experiences accessible to customers everywhere. To support its growth, the group is building a world-class team and leveraging technology and data to continuously develop all aspects of its operations, from traditional retail to supply chain and customer loyalty. The company seeks top talent to join its journey in exploring new horizons.

The Role of Beauty Consultant

The Beauty Consultant will be responsible for providing excellent customer service to all clients and utilizing appropriate sales techniques and product knowledge to achieve sales targets. This full-time position is based in Hail, Saudi Arabia, and requires 2-5 years of experience in the beauty sector.

Key Responsibilities

  • Develop and maintain guest experience standards to enhance customer loyalty.
  • Answer customer inquiries regarding products, prices, availability, product usage, and services.
  • Engage with customers to assess their needs and assist them in meeting those needs, aiming to meet or exceed customer expectations.
  • Inform customers about the most suitable product ranges for their needs.
  • Explain the uses and benefits of various brands and products.
  • Promote sales while achieving set line and sales targets through makeup knowledge.
  • Monitor store-level targets.
  • Prepare daily sales reports.
  • Participate in incentive achievement.
  • Monitor new product launch sales targets at the store level.
  • Ensure in-store merchandising levels are met according to brand guidelines.
  • Ensure store shelves are restocked with products at appropriate times.
  • Report stock shortages using the stock request form.
  • Ensure stock is received according to established procedures.

Required Qualifications

  • A minimum of two years of experience in the beauty sector.

Career Development at Chalhoub Group

At Chalhoub Group, ambitions are transformed into reality. The company supports employees in designing their career journey through rich experiences, learning and development opportunities, and engagement in various tasks within their role or through internal mobility. Chalhoub Group offers diverse career paths for exceptional individuals. The group values the contributions of its employees and strives to provide a competitive benefits package, including healthcare, children's education contributions, remote work policies, and flexible working arrangements, in addition to exclusive employee discounts.

Commitment to Diversity and Inclusion

Chalhoub Group believes that inspiring and delighting customers depends primarily on diversity: intellectual and cultural diversity, and constructive differences in abilities and perspectives. Therefore, Chalhoub Group is committed to the principles of inclusion and diversity in all its endeavors. All candidates are welcome to apply to become part of the company's future. All applications are reviewed based on merit and equal opportunity, regardless of gender, age, race, religion, or origin, with a continuous focus on leveraging the competencies of people of determination.


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