Business Analyst (with AI Experience)

📣 إعلان

منذ يوم واحد

	نوع العقد	دوام كامل
	طبيعة الوظيفة	بالموقع
	الموقع	مكة المكرمة

وصف الوظيفة

About the Role

CoorB is seeking an experienced Business Analyst with hands-on AI experience to join our team in Jeddah or Makkah, Saudi Arabia. This full-time role involves identifying, assessing, and shaping practical AI-enabled solutions, working closely with both business and technical stakeholders to translate operational needs into clear requirements and measurable success criteria. The position requires 5-10 years of relevant experience.

Key Responsibilities

Assess business processes to identify automation and AI opportunities, evaluating expected benefits, costs, feasibility, dependencies, and risks.
Lead discovery sessions with business stakeholders to understand pain points, process variations, data availability, controls, and desired outcomes.
Write clear functional requirements and user stories for AI-enabled features, including document intelligence and extraction, conversational assistants, classification and decisioning, and intelligent routing.
Define success criteria for AI features, including accuracy thresholds, confidence handling, fallback paths, human-in-the-loop processes, exception management, and audit requirements.
Support business-side model evaluation by assessing AI outputs against real cases, structuring representative evaluation datasets, documenting results, and identifying limitations.
Translate AI findings into actionable recommendations, acceptance criteria, process changes, operating procedures, and implementation priorities.
Clearly communicate AI capabilities, assumptions, risks, and limitations to non-technical stakeholders, and determine when conventional solutions are more appropriate.
Collaborate with product, engineering, data, security, compliance, and operations teams throughout design, delivery, testing, rollout, and continuous improvement phases.

Required Qualifications and Experience

5+ years of experience in business analysis, process improvement, product analysis, automation, digital transformation, or a related field.
Hands-on experience with AI-enabled products, prototypes, or solutions, with direct involvement in use-case discovery, requirements definition, testing, or evaluation.
Strong ability to map business processes, identify inefficiencies, assess solution options, and build clear business cases covering value, cost, risk, and feasibility.
Experience writing functional requirements, user stories, acceptance criteria, process flows, and exception scenarios for technology-enabled solutions.
Practical understanding of AI concepts such as model outputs, confidence levels, evaluation datasets, accuracy, false positives and negatives, human oversight, and responsible fallback handling.

Skills and Attributes

Strong analytical and problem-solving skills, with the ability to assess AI outputs against business context and objectively document limitations.
Excellent stakeholder management and communication skills, capable of explaining complex AI concepts clearly to business and non-technical audiences.
Ability to work collaboratively across business and technical teams.
Familiarity with data privacy, security, compliance, or audit considerations is an advantage.