Field Service Planner

About the Internship

Medtronic, a global leader in healthcare technology, is offering a Field Service Planner Internship. This internship is based in Jeddah, Makkah, Saudi Arabia, and provides an opportunity to gain hands-on experience within the Technical Service team. The role focuses on supporting the coordination and administration of field service operations.

Role Overview

The Field Service Planner Intern will contribute to the delivery of service solutions that ensure the performance and reliability of Medtronic technologies. This position offers exposure to service planning, scheduling, contract administration, and customer support processes, working alongside experienced service professionals. The internship aims to develop organizational, communication, and operational skills within a healthcare technology environment.

Key Responsibilities

• Coordinate and schedule service activities for Field Service Engineers to ensure timely customer service delivery.
• Monitor engineer calendars and adjust schedules to address priority requests, conflicts, or operational changes.
• Create and maintain service contract records, ensuring accuracy and completeness of system data.
• Track field service activities and update service-related documentation within internal systems.
• Follow up on open service requests and support the timely closure of service jobs.
• Communicate with internal stakeholders regarding service schedules, job status, and administrative updates.
• Prepare routine reports and assist with tracking service performance metrics.
• Support continuous improvement initiatives related to service planning and coordination processes.

Internship Details

• Start Date: December 2026
• Duration: 6 months, with a possibility of extension.
• Working Hours: 40 hours per week, with flexibility for exams and holiday periods.
• Working Model: Hybrid
• Location: Jeddah, Makkah, Saudi Arabia

Application Information

Applicants are advised to apply only through official Medtronic channels. Medtronic communications will originate from approved platforms and official ********* email addresses. Medtronic will not request payment or sensitive personal information during the early stages of the hiring process. For any concerns regarding the authenticity of a communication, please contact A@***************.