Sales Associate

About Majid Al Futtaim

Majid Al Futtaim Holding is a prominent developer and operator of shopping malls, retail establishments, communities, and entertainment venues across the Middle East, North Africa, and Central Asia. The company employs over 43,000 individuals and operates in 18 countries, with revenues exceeding US$11 billion. Its portfolio includes brands such as Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, and Vox Cinemas.

Role Overview

Majid Al Futtaim is seeking a Sales Associate to join its team in Makkah, with opportunities also available in Jeddah. This full-time position is suitable for candidates with 0-1 years of experience. The Sales Associate will be responsible for upholding customer service standards, achieving sales targets, and maintaining store operations.

Key Responsibilities

• Champion customer service standards in line with Majid Al Futtaim guidelines, understanding customer needs to ensure an exceptional experience.
• Address customer concerns promptly and professionally, escalating issues to the Store Manager when necessary, while maintaining a customer-focused approach.
• Achieve and aim to exceed set sales targets through effective strategies, always prioritizing customer satisfaction.
• Contribute to enhanced sales targets by demonstrating thorough product knowledge and identifying opportunities for up-selling and cross-selling.
• Maintain store standards, including cleanliness, tidiness, and replenishment of stock.
• Comply with all store security policies and regulations to minimize stock loss.
• Utilize advanced selling skills to support customer needs, generate high-value transactions, and foster repeat business.
• Recommend, select, and assist customers in locating or obtaining merchandise from other Majid Al Futtaim Fashion brands and stores if items are not available in-store.

Qualifications and Experience

• 0-1 years of relevant experience.
• Ability to understand and fulfill customer needs.
• Strong communication and interpersonal skills.
• A commitment to maintaining high standards of customer service and store presentation.

Work Environment and Culture

At Majid Al Futtaim, employees work in a collaborative environment with over 50,000 diverse colleagues. The company focuses on creating memorable experiences and fostering a positive workplace culture. This role offers an opportunity to contribute to a regional market leader with a 27-year history of success.

Application Information

Join Majid Al Futtaim to contribute to a team dedicated to creating great moments for everyone, every day. Salary for this position will be disclosed during the recruitment process.