General Manager

About the Role

Manar Al Omran Formwork & Scaffolding Services is seeking a General Manager to lead an established road freight and logistics business in Makkah and Jeddah. This full-time role involves driving the company's next phase of growth with full profit and loss accountability. The General Manager will be responsible for scaling operations profitably, managing an expanding fleet, and developing a high-performing team.

Role Expectations: First 12 Months

The initial 12 months will focus on assessment, mobilization, optimization, and delivery of key objectives:

• First 90 Days: Review current operations, customer base, contracts, cost structure, and team. Mobilize new fleet units by securing licenses, operating cards, and recruiting/training drivers. Implement telematics across the fleet and secure new contracts.
• Month 6: Establish utilization and cost-per-km targets based on operating data. Transition the driver incentive scheme to a paid model. Implement full monthly management reporting to the Chairman.
• Month 12: Operate the expanded business at or above budgeted profit. Achieve fleet availability, safety, and fuel efficiency targets.

Key Responsibilities

• Commercial Leadership & Customer Growth: Grow and diversify the customer base across industrial and project sectors. Lead contract and rate negotiations, pricing trips and contracts based on a cost-per-km model with backhaul planning. Manage key account relationships, including clients with strict safety and equipment standards.
• Operations, Dispatch & Service Delivery: Oversee daily operations, dispatch, and trip planning to maximize truck utilization and ensure on-time delivery. Maintain a weekly operating rhythm driven by KPI dashboards, addressing variances promptly.
• Fleet, Maintenance & Technology: Implement and manage telematics, fuel control, and planned maintenance systems. Manage dealer warranty and maintenance contracts, tyre policy, and fleet availability. Make data-driven decisions on fleet expansion, subcontracting, and asset replacement.
• People, Safety & Driver Performance: Lead and develop the existing team, and recruit/onboard drivers and staff for expansion within an approved lean structure. Administer the driver KPI and incentive scheme fairly. Foster a strong safety culture to reduce accidents, violations, and claims.
• Finance, Compliance & Governance: Manage the annual budget, monthly management accounts, cash flow, and collections. Ensure full compliance with TGA requirements (licenses, operating cards, WASL tracking, Bayan electronic waybills), Saudi Labour Law, Qiwa, GOSI, and ZATCA e-invoicing. Report monthly to the Chairman on performance, risks, and required decisions.

Qualifications and Requirements

• Over 10 years of experience in the trucking industry.
• Demonstrated leadership capabilities with a hands-on approach, comfortable leading from both the yard and the office.
• Proven ability to manage P&L and drive profitable growth.
• Experience in implementing data-driven operational improvements and technology solutions.

Work Type

This is a full-time position based in Makkah, with operations extending to Jeddah.

Application Process

Further details regarding the application process will be provided upon initial contact. Salary will be disclosed during the interview process.