IT Business Solutions Sr. Specialist

About the Role

SGS - Saudi Ground Services is seeking an IT Business Solutions Sr. Specialist to join their team in Makkah, with operations spanning Jeddah and Makkah. This full-time role involves leading the development team in designing, developing, and delivering enterprise applications and digital solutions that support SGS’s business operations and digital transformation objectives.

Role Purpose

The IT Business Solutions Sr. Specialist ensures the delivery of high-quality, scalable, and secure solutions. The position drives technical best practices, system integration, and continuous improvement initiatives, while also providing technical leadership, guidance, and mentorship to the development team. This role coordinates with business stakeholders and project teams to ensure solutions align with business needs, project objectives, and technology standards.

Key Responsibilities

• Lead and oversee the design, development, and implementation of enterprise applications and digital solutions.
• Manage and support the development team by assigning tasks, monitoring progress, and ensuring timely project delivery.
• Guide the team in backend, frontend, API, and integration development activities across multiple systems and projects.
• Ensure development activities comply with coding standards, architecture guidelines, security policies, and best practices.
• Review source code, technical solutions, and deliverables for quality, scalability, performance, and maintainability.
• Act as the primary technical escalation point for complex application, integration, and production issues.
• Coordinate with business stakeholders, vendors, and project teams to align on requirements, priorities, timelines, and deliverables.
• Participate in project planning, effort estimation, technical design, and solution feasibility assessments.
• Ensure projects and development activities are delivered within agreed scope and timelines.
• Support and oversee integrations between internal and external systems to ensure reliable interoperability and data exchange.
• Drive the adoption of modern technologies, development tools, and Azure solutions where applicable.
• Ensure proper management of source control, CI/CD pipelines, deployments, and release management processes.
• Monitor application performance and guide optimization, troubleshooting, and refactoring activities to improve stability and scalability.
• Maintain technical documentation, system knowledge, and development standards across assigned solutions.
• Mentor and coach developers through technical guidance, knowledge sharing, and continuous feedback to improve team capability and performance.
• Stay updated with emerging technologies and recommend improvements that support SGS’s technology roadmap and digital initiatives.

Qualifications and Experience

• A minimum of 5 to 10 years of relevant experience in IT business solutions and development.
• Demonstrated experience in leading development teams and overseeing the full software development lifecycle.
• Proven ability to design, develop, and deliver enterprise applications and digital solutions.

Work Environment

This is a full-time position based in Makkah, Saudi Arabia, with responsibilities covering operations in both Jeddah and Makkah. The role involves working within a dynamic IT department focused on supporting business operations and digital transformation.