Supervisor Housekeeping

📣 إعلان

منذ ساعتين تقريبا

	نوع العقد	دوام كامل
	طبيعة الوظيفة	بالموقع
	الموقع	مكة المكرمة

وصف الوظيفة

About the Role

Le Méridien Hotels & Resorts is seeking a Supervisor Housekeeping to join their team in Makkah. This full-time role involves overseeing housekeeping operations to ensure quality standards are consistently met across guest rooms, public areas, and the pool. The Supervisor will play a key role in coordinating efforts between various departments to maintain efficient and high-quality service.

Key Responsibilities

Inspect guest rooms, public areas, and the pool after cleaning to ensure adherence to quality standards.
Manage daily room status reports, verify discrepancies, prioritize cleaning schedules, and update room statuses.
Act as a liaison to coordinate efforts among Housekeeping, Engineering, Front Office, and Laundry departments.
Document and resolve issues related to discrepant rooms with the Front Desk.
Prepare, distribute, and communicate changes in room assignments to the team.
Communicate operational issues to the next shift and complete all required paperwork.

Operational Duties and Team Support

Assist management with hiring, training, scheduling, evaluating, counseling, disciplining, and motivating employees.
Ensure compliance with all company and safety and security policies and procedures.
Report maintenance problems, safety hazards, accidents, or injuries promptly.
Ensure uniform and personal appearance standards are clean and professional.
Maintain confidentiality of proprietary information and protect company assets.
Welcome and acknowledge all guests according to company standards, anticipating and addressing service needs.
Develop and maintain positive working relationships with colleagues and communicate professionally.

Physical Requirements and Skills

Ability to move, lift, carry, and place objects weighing up to 55 pounds without assistance, and over 55 pounds with assistance.
Capable of pushing and pulling loaded housekeeping carts and other work-related machinery over various surfaces.
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Capacity to stand, sit, kneel, or walk for extended periods across an entire work shift.
Proficiency in grasping, turning, and manipulating objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
Ability to enter and locate work-related information using computers and/or point-of-sale systems.
Capability to read and visually verify information in various formats, including small print.

Qualifications and Experience

Candidates should possess 2-5 years of relevant experience in housekeeping supervision or a similar role within the hospitality industry. Completion of safety training and certifications is required. The role demands a professional demeanor, strong communication skills, and the ability to work effectively in a dynamic hotel environment.