محضر قهوة (باريستا)

Overview:
The Bartender is responsible for preparing and serving drinks to guests in a friendly, professional, and timely manner while providing exceptional customer service. The Bartender plays a key role in creating a positive atmosphere, ensuring that guests have a great experience in the bar or restaurant.
Key Responsibilities:

• Prepare and serve beverages to guests following established recipes and presentation standards.
• Craft signature non-alcoholic cocktails, creatively mixing and garnishing drinks based on guest preferences.
• Maintain an organized, clean, and well-stocked bar area, ensuring all equipment is ready for service.
• Ensure that drinks are served in a timely manner and that guest orders are accurately fulfilled.
• Greet guests in a warm, friendly, and professional manner, making them feel welcome at the bar.
• Take guest orders, provide recommendations, and answer questions about drinks, menus, and specials.
• Engage with guests to create a positive and lively bar experience, offering a personalized touch when appropriate.
• Handle guest inquiries, requests, and complaints with professionalism, ensuring guest satisfaction.
• Ensure that the bar is stocked with necessary supplies, including liquor, mixers, garnishes, and glassware.
• Monitor and replenish stock levels as required, collaborating with the Head Bartender to maintain inventory accuracy.
• Keep track of beverage consumption and usage, assisting with inventory checks and ordering supplies when needed.
• Follow all company policies for beverage handling, including proper storage, quality control, and portioning.
• Ensure the bar area is clean, including countertops, floors, and storage areas, at all times.
• Ensure that all guests are of legal drinking age and refuse service to intoxicated individuals.
• Process guest payments accurately, including cash, credit card transactions, and tabs.
• Maintain proper cash handling procedures, ensuring all transactions are accurately recorded.
• Work closely with servers, other bartenders, and kitchen staff to ensure smooth service and guest satisfaction.
• Assist in other bar duties, including setting up and cleaning the bar before and after service.
• Participate in team meetings, sharing ideas and collaborating on ways to improve the bar's service and guest experience.