Barista

Overview:
The Bartender is responsible for preparing and serving drinks to guests in a friendly, professional, and timely manner while providing exceptional customer service. The Bartender plays a key role in creating a positive atmosphere, ensuring that guests have a great experience in the bar or restaurant.
Key Responsibilities:

• Prepare and serve beverages to guests following established recipes and presentation standards.
• Craft signature non-alcoholic cocktails, creatively mixing and garnishing drinks based on guest preferences.
• Maintain an organized, clean, and well-stocked bar area, ensuring all equipment is ready for service.
• Ensure that drinks are served in a timely manner and that guest orders are accurately fulfilled.
• Greet guests in a warm, friendly, and professional manner, making them feel welcome at the bar.
• Take guest orders, provide recommendations, and answer questions about drinks, menus, and specials.
• Engage with guests to create a positive and lively bar experience, offering a personalized touch when appropriate.
• Handle guest inquiries, requests, and complaints with professionalism, ensuring guest satisfaction.
• Ensure that the bar is stocked with necessary supplies, including liquor, mixers, garnishes, and glassware.
• Monitor and replenish stock levels as required, collaborating with the Head Bartender to maintain inventory accuracy.
• Keep track of beverage consumption and usage, assisting with inventory checks and ordering supplies when needed.
• Follow all company policies for beverage handling, including proper storage, quality control, and portioning.
• Ensure the bar area is clean, including countertops, floors, and storage areas, at all times.
• Ensure that all guests are of legal drinking age and refuse service to intoxicated individuals.
• Process guest payments accurately, including cash, credit card transactions, and tabs.
• Maintain proper cash handling procedures, ensuring all transactions are accurately recorded.
• Work closely with servers, other bartenders, and kitchen staff to ensure smooth service and guest satisfaction.
• Assist in other bar duties, including setting up and cleaning the bar before and after service.
• Participate in team meetings, sharing ideas and collaborating on ways to improve the bar's service and guest experience.

About the Role:
The Cluster Director of Public Relations and Marketing Communications is a senior leadership position at Red Sea Global Hospitality. This important role is responsible for developing and executing comprehensive strategic PR and marketing communications plans to promote the unique experiences and offerings of Red Sea Global’s luxury hotels and resorts. The aim is to enhance brand visibility in a competitive market while ensuring alignment with overall business objectives.

Professional Qualifications & Experience:

• Fluency in English and Arabic, with excellent reading, writing, and verbal communication skills.
• A minimum of 5 years of experience in Public Relations and/or Marketing Communications, specifically in luxury hotels or resorts.
• Proven track record in PR strategy development and execution in a luxury setting.
• Excellent personal and professional references.
• Proficiency in relevant software and digital marketing platforms.
• Knowledge of the Saudi Arabian market and cultural nuances is a plus.

Education:
A Bachelor’s degree (or equivalent), preferably in Marketing, Communications, or Hospitality.

Work Environment:

• The position is based in Jeddah, Saudi Arabia, with occasional travel to resort locations.
• Flexibility to work evenings, weekends, and holidays as needed is required.

Key Responsibilities:

• Collaborate with key stakeholders and foster productive relationships across departments.
• Build connections with Destination Marketing teams and manage significant PR events.
• Conduct performance evaluations and provide team development opportunities.
• Utilize consumer insights to drive data-led decision-making and monitor performance metrics.
• Establish and execute the annual PR and marketing communications strategy, ensuring alignment with brand goals.
• Manage online and offline hotel presence, ensuring consistency with brand guidelines.
• Build strong relationships with media and influencers for effective reputation management.
• Implement demand generation strategies to enhance guest acquisition and revenue opportunities.

Desired Competencies:

• Strong leadership qualities and the ability to inspire teams.
• Strategic thinking with problem-solving capabilities.
• Excellent negotiation and budget management skills.
• Exceptional communication and analytical skills.