Service Engineer

📣 إعلان

منذ ساعة واحدة تقريباً

	نوع العقد	دوام كامل
	طبيعة الوظيفة	بالموقع
	الموقع	ينبع

وصف الوظيفة

About Yokogawa and the Role

Yokogawa specializes in industrial automation, test and measurement, information systems, and industrial services. This full-time Service Engineer position is based in Yanbu and focuses on providing customer support and service for Yokogawa's control, safety, and asset-management systems. The role requires 5-10 years of relevant experience.

Key Responsibilities

Deliver prompt technical support for CENTUM VP, ProSafe-RS, and PRM systems.
Execute on-site commissioning, startup assistance, and emergency support.
Manage inquiries and perform troubleshooting, investigation, analysis, testing, and resolution of issues from client sites.
Support add-on and expansion service projects through engineering, Factory Acceptance Testing (FAT), Site Acceptance Testing (SAT), and commissioning.
Perform preventive and corrective maintenance, including hardware and software modifications and upgrades.
Implement online and offline system modifications and enhancements.
Support customer satisfaction, process uptime, and system performance, and provide customized client training when requested.
Identify additional service opportunities within existing client accounts and contribute to service-division growth.
Adapt to onshore and offshore assignments, including short- or long-term resident site support.

Required Competencies and Skills

Strong understanding of Yokogawa DCS and ESD engineering and online maintenance practices.
Familiarity with safety standards, guidelines, and functional safety management concepts; TUV certification is preferred.
Strong troubleshooting, diagnostic, and problem-solving skills, with knowledge of control techniques and optimization methodologies.
Strong communication skills, a customer-focused approach, and a commitment to service excellence.

Experience Required

Candidates should possess 5-10 years of experience in a relevant service engineering role, ideally within industrial automation or related fields.

Work Environment

This is a full-time position based in Yanbu, Saudi Arabia, with requirements for both onshore and offshore assignments, including potential short- or long-term resident site support.