Apparel Sales📣 إعلان

About the Role

Al Mamlakah International for Cars is seeking an Apparel Sales Representative to join their team in Abha, 'Asir. This contract role is ideal for candidates with 0-1 years of experience who are passionate about providing exceptional customer service and achieving sales targets within a retail apparel environment.

Role Objective

The primary objective of this role is to deliver a distinguished shopping experience for customers, consistently meet sales goals, and ensure the store's appearance and organization align with the brand's identity and standards.

Key Responsibilities

• Professionally greet and welcome customers upon entry.
• Identify customer needs and assist them in selecting appropriate products.
• Provide comprehensive information on products, materials, sizes, colors, and current promotions.
• Achieve daily and monthly sales targets.
• Implement upselling and cross-selling strategies to encourage additional purchases.
• Arrange and organize apparel within the store according to established display standards.
• Ensure continuous cleanliness of the store and fitting rooms.
• Monitor product availability (sizes, colors) and report any shortages to management.
• Receive new merchandise and participate in sorting, pricing, and displaying items.
• Execute sales transactions accurately using the Point of Sale (POS) system and issue invoices.
• Process exchanges and returns in adherence to store policy.
• Safeguard merchandise to minimize loss or damage.
• Conduct periodic inventory counts as required.
• Adhere to store policies, attendance regulations, and official dress code.
• Maintain confidentiality of customer and sales information.
• Professionally handle customer complaints, aiming for resolution or escalation to a supervisor.
• Participate in promotional campaigns and seasonal events.
• Assist with product photography or preparation for social media platforms when necessary.
• Prepare daily sales reports and manage cash register closing procedures (if applicable).
• Perform other related duties as assigned by the direct manager.

Qualifications and Experience

• Minimum of a General Secondary School Certificate.
• Prior experience in apparel sales or retail is preferred.
• Basic knowledge of Point of Sale (POS) systems.

Required Skills

• Excellent communication and persuasion skills.
• Strong customer service orientation.
• Professional demeanor and appearance.
• Ability to collaborate effectively within a team.
• Capacity to perform under pressure.
• Effective time management and organizational abilities.
• Flexibility to work during peak periods and holidays.
• Good understanding of fashion trends and the apparel industry.

Performance Metrics

• Achievement of monthly sales targets.
• Average invoice value.
• Visitor-to-buyer conversion rate.
• Customer satisfaction levels.
• Adherence to attendance and disciplinary policies.
• Accuracy of sales and cash register operations.
• Maintenance of store order and cleanliness.
• Reduction in exchange and return rates due to sales errors.

Work Context

This is a contract position based in Abha, 'Asir. The role requires a dedicated individual who can contribute to a dynamic retail environment and uphold high standards of customer service and store operations.