IT Governance Officer

About the Role

Zamil Offshore Services Company is seeking an IT Governance Officer to join their team in Al Khobar, Eastern region. This full-time role is central to implementing and supporting cybersecurity requirements within the IT function, acting as the primary IT point of contact for these critical areas.

Role Purpose and Context

The IT Governance Officer is responsible for developing, maintaining, and continuously improving the IT Governance Framework. This framework will be based on established international standards such as ISO 27001, ISO 22301, COBIT, and ITIL, ensuring robust governance across all IT operations and compliance with cybersecurity and international standards.

Key Responsibilities

• Develop, maintain, and continuously improve the IT Governance Framework based on ISO 27001, ISO 22301, COBIT, and ITIL.
• Govern IT policies, procedures, standards, and controls, ensuring alignment with cybersecurity and international standards.
• Establish and oversee ITIL processes, including change, incident, problem, configuration, asset, and service management.
• Monitor compliance with governance controls, SLAs/OLAs, configuration standards, operational procedures, and performance metrics.
• Ensure changes and incidents are properly assessed, approved, documented, resolved, reviewed, and subject to lessons learned.
• Ensure accurate IT asset inventories and secure, version-controlled management of IT documentation, configurations, SOPs, architecture, and DR materials.
• Oversee ISO 22301 requirements, including Business Impact Analyses (BIAs), continuity requirements, DR documentation, testing, and readiness.
• Monitor third-party compliance, contractual obligations, SLAs, and business continuity requirements.
• Coordinate internal and external ISO audits, track findings and corrective actions, and ensure IT-related cybersecurity and risk-treatment actions are completed.
• Prepare governance dashboards and reports covering compliance, audit actions, SLA performance, service maturity, risks, and continuity readiness for senior leadership.
• Collaborate with Cybersecurity, Enterprise Architecture, and IT Operations to embed governance and security requirements into projects, changes, and technology implementations.
• Deliver governance and compliance awareness programs covering ISO requirements, ITIL, change management, service management, and policies.
• Identify process gaps, operational risks, audit recommendations, and regulatory changes, and drive ongoing improvements to the IT governance program.

Experience and Qualifications

Candidates for this role should possess 5 to 10 years of relevant experience in IT governance, cybersecurity, or a related field. A strong understanding of ISO 27001, ISO 22301, COBIT, and ITIL frameworks is essential.

Work Environment

This is a full-time position based in Al Khobar, within the Eastern region. The role involves working collaboratively with various IT departments and external stakeholders to ensure robust IT governance and compliance.

Application Process

The salary for this position will be disclosed during the interview process. Interested candidates are encouraged to apply.