Join our dynamic team at انالة الفندقية as a Receptionist!In this role, you will be the first point of contact for our visitors, ensuring they feel welcomed and well-directed. Your key responsibilities will include:
- Welcoming visitors and directing them to the appropriate personnel or office.
- Maintaining an organized reception area equipped with necessary office supplies.
- Managing incoming phone calls and routing them effectively.
- Sorting and distributing daily mail.
- Providing administrative support and coordinating work activities.
- Responding to emails and managing correspondence.
- Sending and receiving faxes and maintaining work-related files.
- Building and nurturing client relationships through effective communication.
- Scheduling appointments and meetings, managing calendars.
- Preparing meeting rooms and organizing travel plans and presentations.
- Keeping track of visitor registrations and updating records on the computer.
- Answering queries from clients and visitors.
- Maintaining an orderly filing system.
- Ensuring customer needs are met during their visits.
Qualifications and Skills:To be successful in this role, you should have:
- A bachelor's degree in business administration or a related field is preferred.
- Excellent customer service experience.
- Ability to handle emergencies effectively.
- Flexibility and the ability to work long or extra hours when necessary.
- Proficiency in Microsoft Office and familiarity with office equipment.
- Professional appearance and demeanor.
- Strong verbal and written communication skills.
- Excellent organizational and time management skills.
- Strong analytical skills and problem-solving capabilities.
- Fluency in English is preferred.
- Confidence and good listening skills.
We look forward to welcoming a new member to our team who can uphold our high standards of quality and professionalism!