Cabin Crew

Cabin Crew Role at Air Arabia

Air Arabia is seeking dedicated individuals to join its team as Cabin Crew in Dammam. This full-time position is open to candidates with 0-1 years of experience. The role involves acting as an airline ambassador, focusing on customer loyalty, and promoting a positive corporate image through an enhanced customer experience.

Key Responsibilities

• Ensure timely attendance, proper grooming, and fitness for assigned flights.
• Attend briefings to acknowledge flight details, role distribution, targets, and security checks.
• Instruct passengers on safety procedures and ensure their comfort throughout the flight.
• Identify safety and security risks, partnering with the Cabin Supervisor for remedial action as per SOPs.
• Administer first aid to passengers when necessary.
• Report any irregularities or malfunctions promptly to the Cabin Supervisor, Flight Crew, and Captain.
• Welcome passengers, assist with boarding, and enter necessary data into the aircraft logbook.
• Provide excellent customer service by attending to individual pre-bookings, requests, and needs.
• Assist passengers experiencing stress or difficulties in accordance with operational policies.
• Contribute to maximizing on-board revenue and the "Charity Cloud" program by promoting products and services.
• Ensure proper and secure handling of cash and credit card payments for sales and donations.
• Carry out pre-flight checks for supplies, emergency equipment, and catering, reporting deficiencies as appropriate.
• Assist in ensuring cabin cleanliness and adequate re-catering and duty-free products at transit stations.
• Ensure orderly handover/takeover of the cabin to/from catering, cleaning, and maintenance staff.
• Conduct post-flight briefings and assessment reports, including objective evaluations and reporting discrepancies.
• Account to the Cabin Supervisor for passenger conduct and perform Cabin Supervisor duties when designated.
• Maintain professional and safety knowledge through recurrent trainings and ensure current licensing.
• Contribute to team efforts by achieving allocated sales targets and objectives.

Candidate Requirements

• Minimum Height: 160 cm (Female), 170 cm (Male).
• Weight: In proportion to age and height.
• Appearance: Clear skin with no visible marks or tattoos when wearing the uniform.
• Health: Medically and physically fit to perform cabin crew duties, with good general health and no serious medical conditions or chronic diseases.
• Swimming Ability: Capable of swimming with the aid of a flotation device.
• Attitude: Presentable, friendly, cheerful, and positive, even under stress.
• Customer Service: Customer-service oriented, capable of understanding and attending to customer needs and requests.
• Problem-Solving: Capable of handling difficult situations and challenging customers while maintaining a professional corporate image.
• Focus and Efficiency: Focused, capable of identifying irregularities, and handling threats and emergencies with efficiency and commitment.
• Teamwork: Proactive, self-motivated, demonstrates initiative, and possesses positive teamwork competency.
• Flexibility: Capable of working in shift patterns and extended hours, demonstrating high flexibility and adaptability to frequent changes and busy schedules.
• Compliance: Ability to contribute and successfully deliver against policies, procedures, and set KPIs.

Application Process

Air Arabia will be hosting a recruitment drive in Dammam, KSA. Full event details, including venue and schedule, will be shared 3-5 days prior to the event. Interested candidates are encouraged to stay tuned for further announcements.