Account Manager

About the Role

Axelerated Solutions is seeking an Account Manager to join our team in Riyadh, Saudi Arabia. This is a full-time, on-site position. The Account Manager will be responsible for managing client relationships, understanding their specific needs, and ensuring the timely delivery of customized IT solutions. This role is integral to fostering long-term client partnerships and contributing to the company's business growth through tailored technology offerings.

Key Responsibilities

• Manage client accounts effectively.
• Address client inquiries and provide timely resolutions.
• Coordinate with internal teams to ensure seamless service delivery.
• Identify and pursue new business opportunities.
• Maintain high levels of client satisfaction.

Required Qualifications and Experience

• Bachelor’s degree in Business, Information Technology, or a related field.
• Proven experience in account management, client servicing, and business development, with 5-10 years of experience.
• Understanding of IT services and solutions, including web development, mobile application design, cloud computing, and information security.
• Experience working in the technology or IT industry is an advantage.

Essential Skills

• Strong relationship management skills.
• Excellent client communication and negotiation abilities.
• Proficiency in project coordination and problem-solving.
• Demonstrated ability to deliver exceptional customer service.
• Ability to work collaboratively with cross-functional teams to ensure client satisfaction.
• Fluency in both English and Arabic is highly desirable.

Work Environment

This role is based on-site in Riyadh and operates on a full-time schedule. The Account Manager will work within a dynamic environment, collaborating with various internal teams to support client needs and drive business growth.