Assistant Quality Manager

About Calo

Calo, launched in Bahrain in November 2019, aims to simplify healthy eating by leveraging technology to provide accessible, efficient, and affordable food options. The company is seeking an Assistant Quality Manager to join its team in Riyadh.

Role Overview

The Assistant Quality Manager will support the implementation, monitoring, and continuous improvement of food safety and quality management systems. This full-time role ensures that products, processes, and kitchen operations consistently meet regulatory requirements, customer specifications, and company standards. The ideal candidate will have a strong background in food safety and quality assurance within the food and beverage industry, preferably in central kitchen or large-scale food production operations. The role involves conducting audits, investigating quality issues, implementing corrective actions, and collaborating with cross-functional teams to maintain high standards of food safety and product quality.

Key Responsibilities

• Support the implementation and maintenance of the company's Food Safety and Quality Management System, including HACCP, GMPs, SOPs, ISO 22000, and FSSC 22000.
• Ensure daily kitchen and production operations comply with established food safety procedures, quality standards, and local regulations.
• Conduct routine internal audits and inspections to assess compliance with food safety, hygiene, and quality standards.
• Support preparations for regulatory, certification, and third-party audits, ensuring documentation and records are maintained.
• Identify non-conformances, investigate causes, and follow up on corrective and preventive action plans.
• Monitor quality checks across raw materials, food preparation, cooking, storage, packaging, and finished products.
• Investigate quality-related incidents, customer complaints, and product non-conformances, conducting root cause analysis.
• Support product recall procedures and ensure appropriate actions are taken for consumer safety.
• Coordinate product sampling, microbiological testing, and sensory evaluations as required.
• Support the Quality Manager in supervising the local quality team's daily activities.
• Provide guidance and conduct training sessions for kitchen and production teams on food safety, hygiene, and quality requirements.
• Support supplier approval and monitoring processes, including documentation review, assessments, and performance evaluation.
• Maintain accurate and up-to-date food safety and quality records, including inspection reports, audit findings, and corrective action records.
• Assist in analyzing quality data, identifying trends, and preparing regular quality reports for the Quality Manager.

Qualifications and Experience

• 5-10 years of experience in food safety and quality assurance.
• Background in the food and beverage industry, preferably in central kitchen or large-scale food production operations.
• Proficiency in implementing and maintaining Food Safety and Quality Management Systems (HACCP, GMPs, SOPs, ISO 22000, FSSC 22000).
• Experience with internal and third-party audits.
• Ability to conduct root cause analysis and implement corrective actions.
• Familiarity with local and international food safety regulations, including SFDA requirements.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. The role involves working closely with cross-functional teams within a dynamic food production environment.