Enterprise Account Manager📣 إعلان

About *********

********* is a global payments platform that enables digital experiences for companies such as eBay, Spotify, Klarna, Uber, and Sony. The platform processes over 10 billion transactions annually, assisting ambitious businesses in delivering scalable and efficient digital payment solutions.

The Role of Enterprise Account Manager

********* is seeking a strategic and driven Enterprise Account Manager to join its Commercial team in Riyadh, Saudi Arabia. This full-time role involves acting as a business advisor and the primary post-integration point of contact for the company's largest merchants. The Enterprise Account Manager will guide these merchants through the complexities of the global payments landscape, requiring the ability to influence C-level stakeholders, perform analytical deep dives into payment performance, and manage challenging conversations to foster long-term partnerships. Candidates will be assessed for Mid and Senior levels based on their payments experience and demonstrated competencies.

Key Responsibilities

• Craft and execute merchant-specific development plans focused on tangible revenue generation and value addition.
• Conduct deep-dive analyses of merchant payment data to optimize acceptance rates, reduce false declines, and improve checkout flows.
• Proactively identify opportunities for upselling new products and features to increase share of wallet within accounts.
• Build high-touch, consultative relationships to prevent churn and resolve complex merchant pain points.
• Navigate commercial negotiations and manage pushback from sophisticated enterprise merchants, focusing on long-term partnership outcomes.
• Collaborate with Sales, Integration, Legal, and Product teams to ensure a seamless merchant experience.
• Provide expertise and guidance on global payment strategies, acting as an ambassador for the product and brand.

Required Qualifications and Skills

• At least 4 years of experience in a B2B Enterprise Account Management or Relationship Management role within a payments or digital-first business.
• Strong knowledge of e-commerce, payment technologies, and major future trends in the financial ecosystem.
• Proven commercial acumen, demonstrated by achieving financial targets, reducing churn, and driving expansion revenue through upselling and cross-selling.
• Experience managing high-pressure situations and handling pushback from demanding enterprise stakeholders.
• Analytical mindset with the ability to interpret complex transaction data and translate it into actionable recommendations for merchants.
• Adaptability to thrive in a fast-paced, entrepreneurial environment while managing multiple priorities and maintaining focus on performance.

Work Environment and Culture

********* fosters an environment where individuals can thrive through ownership and impactful work. The company operates with a hybrid working model, requiring three days per week in the office to support collaboration and connection. The culture emphasizes high performance, team collaboration, and recognition for delivered impact. ********* is committed to supporting employee growth and providing an inclusive environment.

Application Process

To learn more about *********'s culture and open roles, candidates are encouraged to visit the Careers Page or follow the company on LinkedIn and Instagram. Applicants requiring any accommodations to make the experience or working environment more comfortable should communicate this in their application or directly to their recruiter.