Front Desk Receptionist📣 إعلان

منذ ساعة واحدة تقريباً

	نوع العقد	دوام كامل
	طبيعة الوظيفة	بالموقع
	الموقع	الرياض

وصف الوظيفة

About Stella Stays

Stella Stays is a tech-driven hospitality brand that redefines modern living by creating beautifully designed spaces for short and extended stays. Since its inception in 2019, the company has emerged as a leader in the hospitality sector, offering fully furnished homes across MENA that are seamlessly bookable online for instant move-in. These properties are equipped with essential amenities, reflecting a forward-thinking approach to living. The organization is powered by an ambitious and fast-moving team that thrives in a high-growth environment, committed to building innovative solutions.

Role Overview

Stella Stays is seeking a Front Desk Receptionist to join its team in Riyadh. This full-time position is critical for ensuring smooth daily operations, delivering exceptional guest experiences, and maintaining effective communication among various stakeholders. The ideal candidate will be highly organized and detail-oriented, possessing strong management and coordination skills to support the company's operational standards.

Key Responsibilities

Conduct daily check-in and check-out inspections to ensure property readiness and guest satisfaction.
Oversee in-house inventory management and stock counts to maintain adequate supplies.
Supervise maintenance and cleaning teams, ensuring efficient scheduling and high-quality work.
Coordinate repairs and maintenance tasks promptly to minimize disruption to guests.
Prepare and maintain daily, weekly, and monthly reports on property operations and guest feedback.
Ensure compliance with property documentation requirements and quality assurance standards.
Respond promptly and professionally to on-ground guest requests, ensuring their needs are met.
Handle add-on service requests and coordinate with relevant service providers.
Source and manage reliable service providers and vendors while negotiating favorable contracts.
Maintain data control and protect the confidentiality of sensitive information.
Greet visitors, clients, and partners, providing a professional and welcoming atmosphere.
Answer and direct incoming calls, taking accurate messages when necessary.
Manage incoming and outgoing mail and packages.
Maintain the tidiness and professional appearance of the reception area.
Assist with ad hoc administrative tasks as needed.

Required Qualifications

Proven experience in Operations and Front Desk management, preferably within the hospitality industry, with 0-1 years of relevant experience.
Demonstrated ability to work independently and make sound decisions in a fast-paced environment.
Excellent management and coordination skills.
Strong organizational and detail-oriented approach.

Work Environment

Stella Stays fosters a dynamic and fast-paced work environment, driven by an ambitious team focused on innovation and growth within the hospitality sector.