Ground Operation Team Member

About the Role

Ninja (quick-commerce) is seeking a Ground Operation Team Member to support daily last-mile delivery operations in Riyadh, Riyadh Province. This full-time role is essential for ensuring the smooth and timely dispatch of orders by managing the receipt, organization, verification, and handover processes to riders and drivers. The position requires 0-1 years of experience.

Role Context and Purpose

The Ground Operation Team Member plays a critical part in maintaining efficient delivery operations. This involves close collaboration with Ground Operation Supervisors, riders, drivers, and the Order Care, Acquisition, and warehouse teams. The role focuses on ensuring operational efficiency, maintaining a safe and organized hub environment, and addressing operational issues as they arise.

Key Responsibilities

• Receive, organize, and verify incoming orders for last-mile delivery.
• Hand over orders accurately to riders and drivers.
• Ensure smooth and timely dispatch of all orders.
• Maintain a safe, clean, and organized working environment within the hub.
• Support operations during peak demand periods.
• Escalate operational issues to relevant teams or supervisors when necessary.

Required Experience

• 0-1 years of relevant experience.

Work Environment and Collaboration

This role operates within a dynamic quick-commerce environment, requiring consistent interaction and collaboration with various internal teams. The Ground Operation Team Member works closely with Ground Operation Supervisors, riders, drivers, and the Order Care, Acquisition, and warehouse teams to ensure seamless delivery processes and resolve operational challenges effectively.

Application Information

This is a full-time position based in Riyadh, Riyadh Province. Salary details will be discussed during the interview process.