Group Leader Flight Simulator Technical Operations (FSTD)

About the Role

CAE is seeking a Group Leader - Flight Simulator Technical Operations (FSTD) to join its team in Riyadh. This full-time role involves establishing and leading the technical operations that support Riyadh Air’s new training centre in Saudi Arabia. The Group Leader will oversee a maintenance team responsible for the readiness, reliability, and regulatory compliance of advanced flight simulation training equipment.

Key Responsibilities

• Manage Engineering team functions and ensure day-to-day operational effectiveness.
• Ensure all training devices operate according to certification standards.
• Serve as the primary customer contact for technical and operational queries.
• Monitor and address defect and interrupt counts for training equipment.
• Achieve internal, customer, and Service Level Agreement (SLA) compliance and quality metrics.
• Generate operational rosters and ensure sufficient team coverage.
• Recruit and hire new staff to meet operational and manpower requirements.
• Report serious technical, staff, or customer-related concerns to upper management.
• Lead annual performance reviews for technical operations staff.
• Coordinate planning, scheduling, and execution of new installations, updates, and device qualification processes.
• Plan annual recurrent evaluations with regulatory authorities in coordination with the Quality and Compliance Manager.
• Prepare the operation and team for initial and recurrent certifications of training devices.
• Ensure timely submission of all evaluation update reports to the relevant authority.

Performance, Quality, and Compliance

• Foster a workplace culture aligned with organizational mission, vision, and values.
• Promote harmonious staff relations and teamwork to achieve customer satisfaction.
• Prioritize occupational safety and health in the workplace.
• Oversee compliance with the CAE Global Environmental policy.
• Provide direction for staff development through training, coaching, mentoring, and task assignments.

Customer and Regulatory Engagement

• Collaborate with customers to ensure high service levels for world-class training experiences.
• Develop and maintain strong working relationships with customers, suppliers, project managers, customer service representatives, and regulators.

Required Experience

Candidates should possess 8 years of relevant experience in technical operations or a similar leadership role.

Career Development at CAE

This role offers the opportunity to play a key leadership part in establishing a new aviation training centre. It provides exposure to a diverse simulator operation supporting multiple training devices and aircraft platforms, along with defined pathways for internal professional development and leadership advancement within CAE.