Guest Experience Expert

📣 إعلان

منذ ساعة واحدة تقريباً

	نوع العقد	دوام كامل
	طبيعة الوظيفة	بالموقع
	الموقع	الرياض

وصف الوظيفة

About the Role

Marriott International is seeking a Guest Experience Expert to join their team in Riyadh. This full-time position focuses on creating memorable and unique experiences for guests throughout their stay, extending beyond standard check-in and check-out procedures. The role involves proactive engagement to guide guests and address their needs.

Key Responsibilities

Deliver a wide range of services to guests, guiding them through their entire stay.
Process operational needs and address guest requests efficiently.
Complete necessary reports and documentation.
Share information about local area highlights with guests.
Ensure all transactions contribute positively to the overall guest experience.

Workplace Standards and Conduct

Maintain a safe work environment for all.
Adhere to all company policies and procedures.
Uphold confidentiality and protect company assets.
Ensure quality standards are consistently met.
Maintain a professional uniform, personal appearance, and communication style.

Physical Requirements

The role requires physical activity, including standing, sitting, or walking for extended periods. It also involves a hands-on approach to work, which includes moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds without assistance.

Qualifications and Experience

Education: High school diploma or *** equivalent.
Related Work Experience: No related work experience is required (0-1 years).
Supervisory Experience: No supervisory experience is required.
License or Certification: None required.