Host/Hostess

About the Role

Westin is seeking a Host/Hostess to join their team in Riyadh. This full-time position involves welcoming guests, managing seating arrangements, and ensuring a positive dining experience. The role is suitable for individuals with 0-1 years of experience, including those with no prior related work experience.

Key Responsibilities

• Greet guests upon arrival and determine the size of their party.
• Seat guests efficiently at clean, available tables, ensuring appropriate place settings.
• Guide guests through dining areas and provide assistance as needed.
• Arrange tables, chairs, and settings to accommodate groups, including those with special needs.
• Verify that menus are current, clean, plentiful, and wrinkle-free.
• Maintain cleanliness of work areas throughout the day, adhering to clean-as-you-go procedures.
• Monitor dining rooms for seating availability, service quality, safety, and guest well-being.
• Adhere to all company and safety and security policies and procedures, reporting any incidents or unsafe conditions.
• Ensure a clean and professional personal appearance and uniform.
• Welcome and acknowledge all guests according to company standards, using clear and professional language.
• Answer telephones with appropriate etiquette.
• Develop and maintain positive working relationships with colleagues, supporting team goals, and addressing concerns.
• Ensure adherence to quality expectations and standards.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• Education: High school diploma or *** equivalent.
• Related Work Experience: No related work experience required (0-1 years).
• Supervisory Experience: Not required.
• License or Certification: None.

Physical Demands

• Ability to stand, sit, or walk for extended periods.
• Capability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.

Company Culture and Values

Westin is dedicated to empowering guests to enhance their well-being during travel, aiming to be the preeminent wellness brand in hospitality. The company values passionate, active, optimistic, and adventurous individuals who embrace their own well-being practices. Marriott International, as an equal opportunity employer, fosters an inclusive environment where diverse backgrounds are valued and celebrated, committed to non-discrimination on any protected basis.