Junior Retail Sales Representative

About the Role

Alinma is seeking a Junior Retail Sales Representative to join their team in Riyadh, Saudi Arabia. This is a full-time position suitable for candidates with 0-1 years of experience. The primary responsibility of this role is to achieve and exceed sales targets by delivering excellent customer service and effectively promoting products.

Key Responsibilities

• Achieve daily, weekly, and monthly sales targets.
• Build and maintain positive relationships with customers.
• Stay updated on product knowledge to effectively assist customers.
• Resolve customer complaints promptly to ensure satisfaction.
• Adhere to company policies, ethical standards, and relevant regulations.
• Provide timely follow-up with potential and existing customers.
• Gather and report customer feedback to contribute to product and service improvements.

Required Skills

• Customer Service
• Communication Skills
• Negotiation Skills
• Time Management
• Active Listening

Essential Knowledge Areas

• Market Trends
• Customer Behavior
• Competitor Analysis
• Sales Metrics and KPIs
• Branding and Marketing Strategies
• Retail Operations
• Merchandising Principles
• Loss Prevention Techniques
• E-commerce Trends
• Compliance and Regulatory Standards

Experience and Work Type

This role requires 0-1 years of relevant experience. It is a full-time position based in Riyadh, Saudi Arabia.