Officer Collection

About the Role

Olayan Financing Company is seeking an Officer Collection to join their team in Riyadh, Saudi Arabia. This full-time role is essential for supporting the company's financial objectives and improving cash flow. The Officer Collection will manage receivables, accelerate collections, resolve billing issues, and reduce outstanding and delinquent accounts while maintaining positive customer relationships.

Key Responsibilities

• Issue tenant invoices and receipt vouchers, including through the Ejar platform.
• Review and verify lease contracts and quotations prior to final approval.
• Communicate directly with tenants to follow up on due/overdue rent, track payments, and issue balance confirmation letters.
• Manage Promise-to-Pay (PTP) commitments and maintain records of all tenant interactions.
• Perform bank statement settlements and reconciliations, coordinating with the Finance team on unidentified payments and correct allocations.
• Create and maintain lease contracts directly in SAP.
• Update collection reports, tenant comments, and organize supporting Receipt Voucher ( documentation.
• Conduct periodic collection reviews, develop plans to improve weekly collections, and identify delinquency drivers to recommend appropriate actions.
• Develop future collection plans to support cash flow requirements.
• Build effective relationships with customer Finance teams and coordinate with internal departments (Leasing, Accounting) to resolve collection issues.
• Communicate professionally with customers, maintaining positive relationships, and escalate significant delinquency issues to management.
• Prepare weekly reports on collection activities and achievements, monthly reports on cash flow outlook and collection plans, and monitor invoicing for delays or misses.
• Provide daily visibility on collection achievements and delinquencies.
• Assist with AR audit schedules, VAT reports, and balance sheet schedules.
• Maintain accurate customer account records, ledgers, and ensure proper documentation of collection activities and payment statuses.
• Maintain accurate historical and intercompany transaction data.

Qualifications and Experience

• A minimum of 2 to 5 years of relevant experience in collections or a similar financial role.
• Demonstrated ability to manage receivables and accelerate collections.
• Experience with financial reconciliation and reporting.
• Proficiency in using financial systems, particularly SAP, for contract management.

Required Skills

• Strong communication and interpersonal skills for tenant and stakeholder interaction.
• Analytical skills to identify delinquency drivers and develop collection plans.
• Attention to detail for accurate record-keeping and financial reconciliation.
• Problem-solving abilities to resolve billing and collection issues.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia, requiring close coordination with internal finance, leasing, and accounting teams, as well as external customer finance departments.