Officer Loss Prevention

About the Role

Marriott International is seeking an Officer-Loss Prevention to join their team in Riyadh. This full-time role involves ensuring the safety and security of the property, guests, and employees, as well as protecting company assets. The position is suitable for candidates with 0-1 years of experience.

Key Responsibilities

• Patrol all areas of the property and assist guests with room access.
• Monitor security systems including Closed Circuit Televisions, perimeter alarm systems, duress alarms, and fire life safety systems.
• Lock property entrances as required and conduct daily physical hazard inspections.
• Respond to accidents, administer first aid/CPR if necessary, and contact emergency medical services (EMS).
• Assist guests and employees during emergency situations and notify appropriate individuals of incidents.
• Defuse guest/employee disturbances and call for outside assistance when necessary.
• Complete incident reports for all Security/Loss Prevention related events and handle interruptions and complaints.
• Resolve safety hazard situations and escort unwelcome persons from the property without disrupting operations.
• Respond to vehicle accidents/thefts and call for assistance using proper code responses.
• Complete Loss Prevention shift summaries/daily activity reports.
• Maintain confidentiality of all Security/Loss Prevention and property reports/documents, releasing information only to authorized individuals.
• Conduct investigations, gather evidence, and interview relevant parties.
• Adhere to all company policies and procedures, report accidents, injuries, and unsafe work conditions, and complete required safety training and certifications.
• Ensure a clean and professional uniform and personal appearance, maintain confidentiality of proprietary information, and protect company assets.
• Welcome and acknowledge guests according to company standards, anticipate and address guest service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
• Communicate clearly and professionally, and prepare and review written documents accurately.
• Develop and maintain positive working relationships with colleagues and support team goals.
• Comply with quality assurance expectations and standards.

Physical Requirements

• Ability to stand, sit, or walk for extended periods or an entire work shift.
• Capability to read and visually verify information in various formats, including small print.
• Visual inspection of tools, equipment, or machines to identify defects.
• Proficiency in entering and locating work-related information using computers and/or point-of-sale systems.
• Ability to move at a speed required to respond to work situations (*, run, walk, jog).
• Capable of moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 50 pounds without assistance, and objects exceeding 75 pounds with assistance.
• Skill in grasping, turning, and manipulating objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Ability to navigate through narrow, confined, or elevated spaces.
• Capability to move over sloping, uneven, or slippery surfaces, as well as up and down stairs and/or service ramps.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Experience and Qualifications

Candidates should possess 0-1 years of relevant experience in a similar role. The ability to speak with others using clear and professional language is essential, along with the capacity to prepare and review written documents accurately and completely.

Work Environment

This is a full-time position based in Riyadh, where the successful candidate will work within a team-oriented environment, supporting common goals and adhering to company standards.