Public Relations Officer (PRO)

About the Role

Sharaf DG is seeking a Public Relations Officer (PRO) to join their team in Riyadh, Saudi Arabia. This full-time role involves managing and coordinating all government-related activities for Sharaf DG KSA, ensuring compliance with Saudi labor and immigration regulations. The position requires 2-5 years of relevant experience.

Job Purpose

The primary purpose of this role is to ensure the timely processing of employee documentation, government transactions, visas, work permits, contracts, and regulatory requirements. The PRO will act as the key liaison with various Saudi government authorities and platforms, maintaining compliance and accurate records.

Key Responsibilities

• Liaise with Saudi government authorities and platforms, including MHRSD, Qiwa, GOSI, Muqeem, Absher, and Mudad.
• Manage daily government transactions and ensure timely completion of all required processes.
• Monitor regulatory changes and inform HR management of compliance requirements.
• Process employment visas, renewals, transfers, exit/re-entry, and final exit requirements.
• Coordinate employee Iqama issuance and renewal, ensuring timely completion of immigration formalities.
• Manage employee contracts and related transactions through Qiwa, including creation, updates, and renewals.
• Coordinate employee registration and updates through GOSI and other government platforms.
• Support HR in monitoring Saudization requirements and maintaining accurate records of Saudi and non-Saudi employees.
• Maintain and monitor employee Iqama, passport, visa, work permit, and contract expiry dates, initiating renewals in advance.
• Process government formalities for new joiners, transfers, sponsorship changes, resignations, and terminations.
• Support HR and management during government inspections and audits, ensuring document availability and escalating risks.
• Prepare and submit government applications, letters, forms, and supporting documents, maintaining proper records.
• Provide PRO support to retail stores and HR for employee-related government requirements.

Key Performance Indicators

• Timely completion of government transactions.
• Absence of avoidable penalties due to delays or documentation gaps.
• Timely renewal of Iqama, work permits, visas, and other statutory documents.
• Accuracy of employee information across government platforms.
• Qiwa contract completion and compliance.
• Effective support during government inspections and audits.

Qualifications and Experience

• 2-5 years of experience in a similar Public Relations Officer role.
• Strong understanding of Saudi labor and immigration regulations.
• Proficiency in managing government platforms such as MHRSD, Qiwa, GOSI, Muqeem, Absher, and Mudad.
• Excellent organizational and record-keeping skills.
• Ability to coordinate effectively with internal and external stakeholders.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia, requiring active engagement with government entities and internal departments to ensure operational compliance and efficiency.