Senior Community Manager

About White Spaces

White Spaces, established in 2014, provides innovative workspace solutions including serviced offices, coworking spaces, and private workspaces for individuals, startups, small businesses, and large organizations. The company is a leader in workspace solutions and is seeking to expand its team in Riyadh.

Role Summary

White Spaces is looking for a Senior Community Manager to lead the Experience Officers team at its Al Riyadh location. This full-time role focuses on driving sales and revenue growth, managing operations, and fostering a vibrant community. The Senior Community Manager will be responsible for member engagement and achieving sales targets by leveraging sales expertise to expand the client base and upsell services.

Key Responsibilities

• Oversee and mentor the Experience Officers team, focusing on sales enablement and revenue targets.
• Set performance goals based on sales metrics, conduct regular evaluations, and maintain high team engagement.
• Drive business development through member tours, identifying upsell opportunities, closing deals, and attending networking events.
• Collaborate with sales teams to exceed revenue targets.
• Ensure exceptional member experience by coaching the team, handling escalations, and building strong client relationships.
• Manage daily branch operations, coordinate facilities maintenance, and ensure smooth day-to-day functioning.
• Provide regular reports on sales performance, revenue metrics, member feedback, and operational updates to leadership.

Qualifications and Experience

• Bachelor's degree in Business Administration, Marketing, Sales, or a related field.
• 3-5 years of experience in a sales-focused or management role, preferably within coworking, hospitality, or B2B services.
• Proven track record of achieving and exceeding sales targets and closing deals.
• Strong interpersonal skills with the ability to build lasting relationships.
• Solid understanding of coworking operations, sales processes, and community building.
• Demonstrated ability to drive revenue growth and meet business objectives.
• Exceptional multitasking and attention to detail.
• Strong verbal and written communication skills for diverse audiences.
• Proficiency with business software and CRM systems.

Work Location

This full-time position is based in Riyadh, Saudi Arabia.