Senior Quality Assurance Manager (M ) QA Training and Competency Lead

About Mace and the Project Context

Mace combines construction expertise with consultancy to deliver projects and unlock potential. The company is currently providing programme management for a significant new build airport project in Riyadh, Saudi Arabia. This full-time role contributes to a project designed to set a global benchmark for aviation experience, aiming to attract 120 million passengers by 2030.

The Senior QA Training and Competency Lead Role

Mace is seeking a Senior Quality Assurance Manager (QA Training and Competency Lead) to ensure that all personnel engaged in the programme are qualified, competent, and authorised for their assigned activities. This role is critical for developing a structured competency framework, verifying qualifications, and evaluating training effectiveness. The objective is to proactively address competency gaps and ensure conformance with ISO 9001:2015 competence requirements.

Key Responsibilities

• Develop and maintain the programme training and competency framework, including role-based competency matrices and assurance requirements.
• Conduct training needs analysis across programme functions and maintain the annual training plan.
• Verify that personnel qualifications, certifications, and competency records meet contractual, regulatory, and Quality Management System (QMS) requirements.
• Coordinate the delivery of technical training programmes, including provider sourcing, scheduling, and performance evaluation.
• Maintain training and competency records within the QMIS, ensuring accuracy and traceability.
• Evaluate training effectiveness and report competency gaps, closure actions, and completion status.
• Support internal and external audits relating to competence requirements and close out associated findings.
• Report training and competency Key Performance Indicators (KPIs) and trends to management.

Qualifications and Experience

• Bachelor’s degree in engineering, quality management, human resources, or a related field.
• Demonstrated experience in technical training, competency assurance, or learning and development roles within construction or infrastructure programmes.
• Proven experience in developing competency frameworks, conducting training needs analysis, and administering competency records on large-scale programmes.

Essential Skills and Competencies

• Proficiency in training needs analysis and competency assessment methodologies.
• Strong analytical skills for reporting and data analysis.
• Effective time and schedule management abilities.
• Familiarity with Quality Management System (QMS) best practices and competence requirements.

Mace is looking for high-caliber experienced individuals to join its team on this landmark project. This role offers an opportunity to contribute to a globally significant infrastructure development.