ServiceNow UI/UX Developer

About the Role

Salt is collaborating with a global technology consultancy to find an experienced ServiceNow UI/UX Developer. This full-time position is based in Riyadh, Saudi Arabia, and focuses on delivering modern, intuitive, and highly customized user experiences within the ServiceNow platform. The role requires a strong combination of hands-on ServiceNow development expertise, UI/UX design capabilities, and direct engagement with enterprise customers.

Role Purpose

The successful candidate will be instrumental in translating complex business requirements, user journeys, and corporate branding into scalable, user-friendly ServiceNow experiences. This involves designing and developing interfaces that meet specific customer needs while adhering to best practices for performance and maintainability.

Key Responsibilities

• Design, develop, and customize user interfaces using ServiceNow UI Builder and Now Experience UI Framework.
• Build and maintain custom pages, widgets, and reusable components within ServiceNow Service Portal.
• Develop and enhance Employee Center and Employee Center Pro experiences.
• Translate wireframes, Figma designs, and customer branding guidelines into functional ServiceNow interfaces.
• Deliver responsive, accessible, and cross-browser-compatible user experiences.
• Develop integration-driven interfaces using REST APIs.
• Collaborate with ServiceNow Architects, UX designers, business analysts, and customer stakeholders.
• Ensure development adheres to ServiceNow best practices for performance, maintainability, and upgradeability.
• Support UI testing, troubleshooting, and continuous platform improvements.

Required Qualifications and Experience

• 8–10+ years of relevant technology experience, including significant hands-on ServiceNow UI/UX development.
• Strong expertise in ServiceNow UI Builder and Now Experience UI Framework.
• Extensive ServiceNow Service Portal development experience.
• Hands-on Employee Center / Employee Center Pro experience.
• Advanced proficiency in JavaScript, HTML5, CSS3, and SCSS.
• Experience developing responsive and reusable UI components.
• Strong knowledge of UI/UX design principles, wireframing, prototyping, and interaction design.
• Proficiency with Figma or equivalent design tools.
• Understanding of REST APIs and integration-driven UI experiences.
• Excellent communication and customer-facing capabilities.

Desirable Skills and Experience

• Experience with ServiceNow Configurable Workspaces.
• Experience across ITSM, CSM, HRSD, or ITOM.
• Familiarity with enterprise design systems and component libraries.
• Involvement in large-scale enterprise ServiceNow transformation programs.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia, working within a leading global technology consultancy. The role involves close collaboration with various technical and business stakeholders to deliver high-quality ServiceNow solutions.