Solution Engineer Agentic Platform

About the Role: Solution Engineer, Agentic Platform

Intel is seeking a Solution Engineer for its Agentic Platform in Riyadh, Saudi Arabia. This full-time role involves serving as the technical representative for Intel's Agentic Platform for customers across Saudi Arabia and the broader MENA region. The position focuses on guiding enterprise and government customers from initial engagement through the successful deployment of agentic AI on Intel hardware, supporting the Kingdom's transformation under Saudi Vision 2030 and the National Strategy for Data and AI (NSDAI). This early-career role requires 0-1 years of experience and combines engineering expertise with customer engagement.

Key Responsibilities

• Collaborate with Saudi and GCC enterprise customers (banking, energy, telecom, public sector) to understand their agentic AI use cases and design solution architectures on Intel hardware.
• Conduct technical demonstrations, workshops, and proofs of concept at customer sites.
• Support customers in deploying and integrating the Agentic Platform, from initial setup to production rollout, and resolve technical issues in collaboration with the engineering team.
• Translate customer requirements, blockers, and feature requests between Arabic-speaking stakeholders and Intel's globally distributed engineering teams.
• Develop customer-facing technical content in both Arabic and English, including solution briefs, deployment guides, demo scripts, and case studies.
• Provide field feedback to the platform team regarding platform performance, missing features, and opportunities for future adoption.

Qualifications and Requirements

• Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related technical field.
• 1-3 years of experience in a technical role such as software engineering, solutions/pre-sales engineering, technical consulting, or technical support with a strong engineering component.
• Proficiency in writing and reading code in at least one language (Python, TypeScript, Go, C++, Rust, React, JavaScript) sufficient for building demos, running scripts, or understanding customer integration code.
• Strong understanding of cloud, Linux, and APIs, enabling the ability to guide customers through integrations, debug deployments, and read logs.
• Fluency in both Arabic and English, capable of leading customer meetings, delivering technical presentations, and writing documentation in either language.
• Strong communication skills, comfortable presenting to both technical engineers and senior business stakeholders.
• Customer-first mindset, demonstrating patience, curiosity, and persistence in troubleshooting.
• Willingness to travel within Saudi Arabia and occasionally across the GCC region.

Preferred Qualifications

• Exposure to AI/ML, LLMs, or agentic AI frameworks (LangChain, LlamaIndex, Anthropic SDKs, Hugging Face).
• Familiarity with cloud platforms having a KSA region presence (AWS, Azure, Oracle Cloud, Google Cloud).
• Experience with Docker, Kubernetes, or containerized deployments.
• Prior customer-facing experience at a technology company, system integrator, or consulting firm operating in the MENA region.

Work Environment

This full-time position is based in Riyadh, Saudi Arabia. The role involves direct engagement with enterprise and government customers, requiring both technical expertise and strong interpersonal skills. Travel within the Kingdom and occasionally across the GCC region will be necessary to support customer engagements and deployments.

Application Process

Candidates interested in this Solution Engineer Agentic Platform role at Intel are encouraged to apply. Salary details will be discussed during the interview process.