Training and Sales Capability Assistant Manager📣 إعلان

منذ ساعتين تقريبا

	نوع العقد	دوام كامل
	طبيعة الوظيفة	بالموقع
	الموقع	الرياض

وصف الوظيفة

About HungerStation and the Role

HungerStation, a part of the Delivery Hero Group, is a pioneering local delivery platform operating in approximately 65 countries worldwide. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017. We are seeking a Training and Sales Capability Assistant Manager to join our team in Riyadh for a full-time position.

Role Purpose

This role is central to developing and executing the sales capability framework and comprehensive training programs within the Commercial division. The primary objective is to ensure that the Acquisition, Account Management, Telesales, and Incubation teams are equipped with the specialized skills, product knowledge, and strategic competencies necessary to drive revenue growth and achieve operational excellence.

Key Responsibilities

Design and implement a structured sales capability framework aligned with HungerStation’s commercial strategy and business goals.
Develop specialized learning paths for different sales sub-functions, addressing their unique market challenges and KPIs.
Collaborate with Product and Tech teams to translate app updates and new features into clear, persuasive sales playbooks and training content.
Stay at the forefront of sales enablement trends and tools to continuously modernize the training approach and improve team efficiency.
Lead the end-to-end delivery of high-impact training sessions, workshops, and seminars focusing on negotiation, value-based selling, and relationship management.
Manage the commercial onboarding program to ensure new hires are integrated effectively and reach their performance targets in the shortest possible time.
Produce high-quality training collateral, including manuals, digital learning assets, and assessment tools.
Conduct "Train the Trainer" sessions to empower regional leads and managers to provide ongoing localized support.
Perform systematic Training Needs Analysis (TNA) by analyzing sales performance data, conducting field visits, and evaluating skill gaps across different teams.
Measure the effectiveness of capability initiatives through defined metrics (*, ramp-up time, conversion rates, and retention) and provide regular reports to senior leadership.
Utilize data from CRM and BI tools to identify specific performance bottlenecks and design targeted interventions to address them.
Support Sales Excellence leadership in executing high-priority strategic initiatives, such as new vertical launches or geographical expansions.
Contribute to the design and refinement of sales incentive schemes to ensure they are aligned with desired behaviors and capability levels.
Drive continuous improvement projects within the Sales Excellence department to streamline workflows and enhance the overall sales engine.

People Management

Set performance objectives, provide necessary support, evaluate direct reports, and provide regular feedback on performance.
Participate in the identification and recruitment of key talents for the function.
Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow.
Provide opportunities for team members to suggest, participate in, and contribute to improvement, innovation, and knowledge-sharing initiatives.

Required Qualifications and Experience

Experience: 3–5 years of experience in Sales Enablement, Sales Capability, or Sales Management, ideally within a fast-paced E-commerce or Marketplace environment.
Training Program Design: Proven experience in designing and scaling training programs for diverse sales teams (*, Acquisition vs. Account Management).
Analytical Skills: Strong analytical capability with a track record of using data to drive training decisions and measure ROI.
Sales Methodologies: Familiarity with modern sales methodologies (*, SPIN, Challenger, or Consultative Selling).
Certifications: Professional certifications in Training (*, CPTD, CIPD) or Sales Coaching are highly preferred.