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Join OUR HABITAS as a Reservations Agent!
OUR HABITAS, situated in Al Ula, is an experience-led global hospitality group dedicated to creating extraordinary experiences and fostering deeper human connections. We are focused on building and activating hotels in inspiring destinations worldwide, with a mission to positively impact people's lives through our unique social architecture approach.

Role Overview:
This full-time on-site position involves various responsibilities aimed at ensuring a seamless experience for our guests. As a Reservations Agent, you will:

• Handle phone reservations and manage receptionist duties.
• Provide exceptional customer service to all guests.
• Maintain effective communication with guests and team members on-site.

Qualifications:
The ideal candidate should possess:

• Strong phone etiquette and customer service skills.
• Experience in a similar role within the hospitality industry.
• The ability to manage reservations effectively.
• Excellent communication skills for interacting with guests and team members.

If you are passionate about hospitality and possess the necessary skills, we encourage you to apply today and be a part of our mission to create unforgettable experiences!

Join Our Habitas as a Sales Coordinator!
Are you passionate about sales and customer service? Our Habitas in Al Ula is looking for a dedicated Sales Coordinator to help us engage potential clients and enhance their experience. In this full-time role, you will play a crucial part in our sales team, managing client relationships and facilitating reservations.

Main Duties & Responsibilities:

• Create lists of potential clients and conduct surveys to identify customers actively seeking hotel accommodations.
• Engage with customers through calls and meetings to discover their needs.
• Prepare and present sales proposals highlighting the hotel’s best features.
• Respond promptly to customer inquiries via email.
• Provide customers with a list of available services and pricing.
• Assist clients in selecting appropriate services for their needs.
• Oversee hotel bookings to ensure availability.
• Collaborate with hotel staff to ensure an excellent client experience.
• Monitor and uphold the quality of customer service.
• Conduct price negotiations for favorable outcomes.
• Process requests for custom services.
• Coordinate event details such as catering and lodging.
• Resolve misunderstandings to maintain a harmonious hotel environment.
• Maintain client relationships for future business opportunities.

Job Type: Full-time
Pay: From ﷼450000 per month
Preferred Language: English

Join Our Habitas as a Food & Beverage Director!
As a Food & Beverage Director, you will provide strategic and operational leadership, ensuring our standards are upheld. This is a hands-on role where engagement with the team and guest satisfaction are paramount.

Key Responsibilities:

• Drive profitability through effective revenue generation and cost control.
• Refine operating standards based on business conditions.
• Participate in planning new products and services for the F&B department.
• Analyze P&L reports and forecast costs to help maintain profitability.
• Prepare scheduling for team members and communicate effectively.
• Coach and develop your team to ensure optimal performance.
• Handle all guest complaints promptly, ensuring exceptional service.
• Monitor performance and provide necessary feedback and training.
• Ensure adherence to Health & Safety regulations.
• Manage inventory and minimize waste to align with budget.
• Conduct regular team meetings to motivate and inspire your staff.

Requirements:
A passion for service, an eye for detail, and a deep commitment to guest satisfaction are essential. If you thrive on creating outstanding experiences and enjoy leading a dynamic team, we encourage you to apply!